Optus is seeking a capable Service Management leader to own end-to-end service lifecycles, drive ITIL practices, and coordinate with cross-functional teams. You will manage incidents, changes and improvements, while ensuring alignment with business objectives and SLAs.
Ideal candidates bring telecom/network operations experience, 3+ years in service management, and robust stakeholder engagement skills. The role emphasizes governance, reporting, and a customer-centric approach to service
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📌 ITIL Service Owner — Network Operations Leader (Ryde)
🏢 Singtel Group
📍 Ryde
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