Senior Custom Coordinator – Teamwear & Sporting Equipment

Sport Group Australia | Melbourne

Are you passionate about sport and know what it takes to deliver great teamwear and equipment for clubs, schools and associations?

Sport Group Australia is looking for an experienced Senior Custom Coordinator to join our growing Custom team.

We have a strong presence in football and are particularly interested in someone who can bring basketball or netball experience and connections to our team. Experience in cricket would also be highly regarded.

About the role

This is a hands-on role sitting at the centre of our custom teamwear and sporting equipment business.

You’ll take ownership of custom programs from confirmed order through to final delivery, working with clubs, schools, associations, suppliers and our internal teams to make sure every order is accurate, on time and delivered to a high standard.

As a Senior Custom Coordinator, you'll also take responsibility for some of our more complex accounts and programs, helping solve problems, improve processes and support other members of the Custom team.

Your responsibilities will include

- Managing custom teamwear and sporting equipment programs from order confirmation through to delivery
- Working directly with clubs, schools and sporting associations
- Coordinating artwork, mock-ups, sizing, names and numbers, approvals and production
- Managing domestic and international suppliers and decorators
- Tracking production schedules, lead times and seasonal deadlines
- Coordinating online team shops and club ordering programs
- Managing quality issues, remakes, supplier claims and time-critical orders




- Building strong relationships with customers and providing proactive updates throughout the process
- Identifying problems early and finding practical solutions
- Supporting and mentoring other members of the Custom team
- Helping us improve the systems and processes behind our growing custom business

About you We're looking for someone who combines strong organisation and attention to detail with a genuine understanding of community and competitive sport.

Ideally, you'll bring:

- Experience in teamwear, uniforms, sporting goods, custom apparel, merchandise or a related industry
- Strong knowledge or involvement in basketball or netball
- An understanding of how sporting clubs, schools and associations operate
- Excellent customer and stakeholder communication skills
- Experience managing multiple orders, suppliers and deadlines simultaneously
- Strong attention to detail, particularly around specifications, sizing, artwork and order data
- Confidence dealing with suppliers and resolving problems
- The ability to work independently and take ownership of an order rather than simply process it
- Robust Excel and general systems capability

Also highly regarded
- Cricket industry, club or playing experience
- Experience with sublimation, screen printing, embroidery or other apparel decoration




- Experience with custom sporting equipment
- Existing relationships within basketball, netball or cricket
- Sales, account management or business development experience, particularly within sport
- Experience identifying and developing new opportunities with clubs, schools and associations

What we're looking for More than anything, we want someone who gets sport.

You might have worked for a sporting brand, teamwear supplier, club, association, school sports program or sporting goods business. You understand that when a club says its uniforms need to arrive before Round 1, that deadline matters.

You'll be organised, commercially aware and comfortable taking responsibility. You'll communicate bad news early, solve problems rather than pass them on, and take pride in seeing an order through from start to finish.

Why join Sport Group?

Sport Group is an Australian sporting goods business working across football, basketball, cricket and other major participation sports, supplying products, teamwear and equipment to clubs, schools, associations, retailers and athletes.

This is an opportunity to join a growing part of our business and have a genuine influence on how our Custom division develops.

For the right person, there is also scope to contribute beyond coordination. If you have strong sporting relationships and a business development mindset, we'd love you to help us identify opportunities to grow our presence in basketball, netball, cricket and other sports.

If you love sport, know the teamwear and equipment world, and enjoy making complicated things run smoothly, we'd love to hear from you.

📌 Senior Custom Coordinator – Teamwear & Sporting Equipment (Moorabbin)
🏢 Sport Group
📍 Moorabbin