At Aunty Grace, we're transforming the way older Australians receive care and support at home. As one of Victoria's fastest-growing Support at Home providers, we're a purpose-driven organisation where technology directly enables better outcomes for our clients, employees and communities.
About the role
Reporting to the Head of Business Systems, you will play a critical role in maintaining and improving Aunty Grace's technology environment. You will oversee our Microsoft 365 and Azure platforms, cyber security initiatives, device management and day-to-day IT operations while helping shape the future direction of our technology landscape. This is a highly visible role requiring strong technical expertise combined with a practical, customer-focused approach.
Key responsibilities
- Manage Microsoft 365, Azure and Entra ID environments
- Administer users, permissions, groups and identity management
- Maintain licensing and access controls
- Apply security best practices and least-privilege principles
- Manage cyber security controls and security uplift initiatives
- Monitor and respond to security threats and vulnerabilities
- Support ASD Essential Eight maturity improvements
- Maintain security documentation and standards
- Provide senior-level technical support and issue resolution
- Act as an escalation point for complex technical issues
About you
- 5+ years in Systems Administration, Infrastructure Administration or IT Operations
- Strong Microsoft 365 administration experience
- Azure and Entra ID administration experience
- Intune and endpoint management experience
- Exposure to cyber security initiatives and security controls
- Experience supporting environments of 100-500 users
- Degree, Diploma or equivalent qualification in Information Technology, Cyber Security or related discipline
- Microsoft certifications highly regarded (Azure, Microsoft 365, Security)
Advantages
- Genuine hybrid flexibility
- Meaningful work supporting older Australians
- Growing organisation with career development opportunities
- High level of autonomy and ownership
- Opportunity to shape technology strategy and security maturity
- Collaborative and values-driven culture
📌 Senior IT Systems Administrator | Microsoft 365 | Azure & Security (Melbourne)
🏢 Aunty Grace
📍 Melbourne
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