Role Overview

As a Store Manager, you’ll be the heartbeat of your store - leading a team of passionate individuals, creating meaningful connections with customers, and delivering results that make an impact. This is a hands-on, people-first leadership role where your influence shapes everything from team culture to customer experience.

What You’ll Do

- Lead and inspire your team to create warm, welcoming, and meaningful customer experiences
- Drive performance across the customer experience, store sales, and store presentation
- Create a team culture grounded in trust, fun, and our values
- Lead day-to-day operations including rostering, stock management and visual merchandising
- Coach, develop, and grow your team through clear communication and meaningful feedback
- Bring our brand, products and values to life in-store - every day

About You

- A confident and values-led leader with proven experience in retail management
- Committed to creating a high-performing, high-trust team setting




- Motivated by meaningful connection and customer experience - not just transactions
- Calm, focused and ready to solve challenges with clarity and care
- Organised, outcomes-driven, and energised by the fast pace of retail

What You’ll Love

- A generous team member discount across our full range of fragrance, décor and gifting
- Monthly store bonus program and performance-based incentives
- Recognition that feels real with shoutouts, milestones, and meaningful celebration
- Access to our Employee Assistance Program (EAP) for you and your immediate family
- Support to grow with leadership development, coaching and progression opportunities

Find your moment with dusk This isn’t just another retail job - it’s a chance to lead, grow, and create something unforgettable.

If you’re ready to take the next step in your leadership journey, we’d love to meet you.

📌 Store Manager - Wendouree (Maternity Cover) (City of Ballarat)
🏢 dusk People u0026 Culture
📍 City of Ballarat