Type: Max Term 6mths +Location:Melbourne, Victoria
Start Date: ASAP
Applicants must hold Australian Citizenship or Permanent Residency (PR) - DWS are unable to sponsor or support visas.
The successful candidate will manage a ServiceNow access remediation program, reviewing approximately 1000+ account management and administrative access assignments. This includes identifying users with access via non-standard AD groups, communicating access impacts, facilitating migration to standardised groups, and removing redundant or unauthorised access to ensure compliance with organisational security policies.
What you will bring:
- Proven experience as a ServiceNow System Administrator in a complex enterprise environment
- Strong understanding of core platform administration, including security, access and instance management
- Experience supporting multiple modules
- Hands on experience configuring workflows, business rules, forms and UI policies
- Strong troubleshooting and problem-solving capability with a proactive mindset
- Experience monitoring platform health and managing incident resolution end to end
- Ability to work collaboratively with technical teams, vendors and business stakeholders
- ServiceNow Certified System Administrator required
Working at DWS offers you:
- Ongoing professional and career development
- Paid learning and certifications (chosen entirely by you), with completion bonuses
- An active social club that host regular, subsidised events
- Corporate discounts on a range of services and products, including health insurance, gym memberships, Apple products and much more
*About Us: Since 1991, DWS has been helping organisations across Australia reimagine what's possible through technology, business, and management consulting. With offices in Melbourne, Sydney, Adelaide, Brisbane, and Canberra, our 300+ locally based consultants bring deep expertise and fresh thinking to every project. We deliver end-to-end solutions spanning IT consulting, Staff Augmentation, Managed Delivery, Data & Analytics, Cloud, AI and Automation.
Our strength lies in our people; each consultant is carefully selected for their expertise, creativity, and commitment to excellence. Together, we deliver impactful solutions that drive innovation, efficiency, and long-term value. At DWS, we don't just meet expectations - we redefine them.
DWS encourages applications from Aboriginal and Torres Strait Islander peoples.
Ready for a current challenge? ClickAPPLY now!
www.dws.com.au
No agencies please - our in-house talent acquisition team have this covered.
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📌 System Administrator - ServiceNow (Melbourne)
🏢 DWS
📍 Melbourne