Main Purpose

The purpose of this role is to support the safe, efficient, and professional day-to-day operation of the Sydney office and Melbourne meeting room facilities, ensuring a positive workplace experience for NICE employees.

Main Duties

Manage the smooth day-to-day operation of the Sydney office facilities, including:

o Manage the effective delivery of facilities services for the office located in a multi tenanted building.

o Manage reception responsibilities, including:

- Handle calls efficiently, take accurate messages, and manage visitors professionally.
- Issue access passes/access cards to current employees and NICE visitors following NICE Security Policy procedures.
- Manage the parking allocation.
- Ensure timely delivery of mail and courier services.

o Manage space planning and internal moves, and maintain a monthly occupancy report using the access control system.

o Coordinate routine maintenance, repairs, and general upkeep of office equipment and facilities.

o Act as the key point of contact for the cleaning company and building stakeholders,

including security, ground floor reception, contractors, and engineers.

o Coordinate bookings for large office meetings, training sessions, catering, and office events.

o Carry out the new starter induction process for employees joining in Australia,

ensuring a smooth transition.

o Maintain appropriate stock levels for stationery and pantry supplies.

o Liaise with the Accounts Payable team to support timely processing of office-related invoices.

o Ensure Health and Safety standards are implemented and maintained, and act as the Health and Safety Incident Control Officer in emergency situations.

Manage the smooth day-to-day operation of Melbourne meeting room facilities, including:





o Liaise with the shared office space provider regarding meeting room requirements.

o Maintain the employee access list for meeting room use.

o Monitor and update meeting room utilisation by NICE employees.

o Report weekly utilisation trends to NICE employees and the Real Estate team.

o Validate and submit invoices for timely payment.

Additional Duties

o Support the new hire onboarding process.

o Support HR with employee lifecycle activities, including:

- Employee onboarding and exit processes.
- Employee welfare events and activities.

o Support the Travel Desk by responding to new employee queries related to travel reimbursements.

o Provide on-site administrative support to the local Managing Director, including:

- Managing calendars.
- Setting up customer meetings.
- Booking travel and accommodation through the Travel Desk.
- Submitting expense claims.

Essential Requirements o Two to three years of experience as an Office Administrator, preferably managing an office with more than 130 employees.

o Experience in administration in a global high-tech company – an advantage.

Key Competencies o Service-oriented, supportive, and welcoming.

o Ability to interface effectively with different professional focal points within the organization including IT, HR, Finance, Travel and corporate units.

o Highly organised, with the ability to manage multiple tasks effectively.

o Fluent in English - excellent written and verbal communication skills.

o A team player - excellent interpersonal and communication skills.

o Ability to work well under pressure while managing competing priorities.

o Full discretion - will be exposed to confidential information.

o Good computer skills, including Microsoft Office applications such as Outlook, Word,

Excel, PowerPoint, and AI tools.

o Demonstrated ability to work independently.

📌 Temporary Office Admin ( 4 to 6 week Contract ) (Sydney)
🏢 Digital Business People
📍 Sydney