Vacy, NSW, Full Time, Customer Service
Vacancy Listing Dates 27/08/2026 to 24/09/2026
Please Quote Reference Number 18313

- Immediate start available
- Remuneration: $80,000 - $100,000 per annum
- Vacy, NSW location

Our client are breeders and suppliers of full-blood Wagyu heifers and Wagyu bulls on all the Wagyu auctions held throughout the year.

They are currently looking for a Customer Service Manager to join their team in Vacy, NSW.

Some of the key responsibilities include:

- Adhere to and manage the approved office budget;
- Analyse statistics and compile accurate reports;
- Apply resources to achieve qualitative and quantitative targets;
- Build up a new customer base for our current property and stud initiative;
- Develop service procedures, policies and standards;
- Improve customer service experience, create engaged customers and facilitate organic growth;
- Keep accurate records and document customer service actions and discussions;




- Keep ahead of the Wagyu industry's developments and apply best practices to areas of improvement;
- Maintain an orderly workflow according to priorities;
- Mentor and develop all staff to ensure an excellent customer service experience;
- Set a clear mission and deploy strategies focused towards a satisfied customer;
- Take ownership of customers issues and follow problems through to resolution.

To be considered you will need a level of skill commensurate with a Diploma or higher qualification and at least 2 years of relevant post-qualification employment experience OR at least 3 years of relevant employment experience.

This is a full time position, an immediate start is available. A remuneration package of $80,000 - $100,000 will be offered to the successful candidate.

APPLY NOW through our online application form below.

NetYourJob Australia Pty Ltd
www.netyourjob.com.au
ABN 48 360 523 858.

📌 Customer Service Manager (Newcastle)
🏢 Netyourjob
📍 Newcastle