We are seeking an experienced senior practitioner to join a government department focused on supporting people with reduced decision-making capacity to achieve the best possible outcomes through guardianship, advocacy and person-centred decision making.

This is an opportunity to work across complex guardianship matters, advocating for the rights, dignity, choices and wishes of customers while collaborating with families, carers, service providers, health professionals and government agencies.

What’s on offer

- $68.64 per hour + super + salary packaging (increase your takehome pay)
- Contract until 31st December 2026
- Based in Wollongong
- Full time office-based training and onboarding for the first month
- WFH arrangements to be negotiated with the manager following training
- Opportunity to make a meaningful impact through individual and systemic advocacy

Key responsibilities

- Develop and implement decision-making plans and maintain accurate customer records
- Advocate for customers and support positive outcomes across complex matters
- Prepare reports, submissions and recommendations for senior officers, the Public Guardian and NCAT
- Make decisions within delegated authority and relevant legislation, policies and standards
- Support Guardians and staff with complex cases and provide advice and direction
- Collaborate with families, carers, professionals, service providers and government agencies
- Conduct visits to people represented by the Public Guardian
- Build strong knowledge of local services and support infrastructure

About you

- A relevant degree in social, health,



behavioural sciences or related discipline, or equivalent experience
- Experience working with people experiencing vulnerability, disability or complex support needs
- Strong advocacy, assessment, decision-making and case management skills
- Demonstrated ability to manage complex or contentious matters with empathy, objectivity and sound judgement
- Ability to travel throughout NSW on occasion
- Current driver's licence
- Ability to successfully complete required employment checks, including two references, Police Check via Fit2Work

Why partner with abrs to secure your next role?

Our values aren’t just things we believe in. They’re our entire foundation.
They’re the very reason we exist, and the reason we’ve returned every single cent of profit we’ve earned to charity.

Abrs is Australia’s only charity owned not for profit recruitment agency with 100% of our net revenue returned to fund programs that assist children, youth and families.
When you engage with abrs to secure your next career move you are participating in an ethical recruitment process that funds programs in the charity space.
Choosing abrs means you are helping us to help some of the most disadvantaged in our communities.

To apply hit APPLY NOW as we will be shortlisting for this position soon.
For a confidential discussion OR to find out more about the role please contact ••••@abrs.net.au

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📌 Senior Case Manager - Government Contract (Sydney)
🏢 abrs
📍 Sydney