- Hybrid working opportunity & genuine career opportunities
- Full-time permanent role (based on 38 hours per week)
- Monthly RDO
- Salary: $102k - $111k + Super
- Ability to transfer or take LSL (Long Service Leave) within Local Government

About Merri-bek City Council

Merri-bek City Council is a progressive council of 195,125 residents: one community, proudly diverse. Our council area sits within the banks of the Merri Creek and the Moonee Ponds Creek, and includes Brunswick, Coburg, Fawkner, Glenroy, Gowanbrae, Hadfield, Oak Park and Pascoe Vale. Our city is vibrant and energetic, known for its active community, cultural diversity, creative industries and the arts. Our long-term vision has ambitious goals for environmental sustainability, social justice, community wellbeing, and creating great places. With the Civic Centre located in Coburg, 8 kilometres north of Melbourne’s CBD, there are excellent public transport options and great food and cafés right at the doorstep.

Merri-bek Council strives to be a contemporary, innovative and team-oriented organisation with a deep commitment to engaging and supporting the Merri-bek community. Our organisational vision is to be one team, brave and diverse, making a difference.

We pride ourselves on being an inclusive and welcoming workplace. We offer flexible and hybrid work options and genuinely care about providing our staff work/life balance. With the Civic Centre located in Coburg, 8 kilometres north of Melbourne’s CBD, there are excellent public transport options and great food, cafés, parks and a cinema right at the doorstep. Merri-bek is a great place to live, work and play.

About the role

Our people and community are at the heart of all that we do. We are seeking an enthusiastic and experienced Waste Services Contracts Officer to join our Waste Services team and play an important role in the delivery and management of Council’s waste service contracts.

This is an exciting time to join the team, with Council progressing significant changes across its waste services and transitioning into a number of new and varied contractual arrangements.

The Waste Services Contracts Officer will support the mobilisation, administration, performance management and continuous improvement of Council’s waste contracts, ensuring services deliver value for money, strong customer outcomes and high standards of contractual and operational performance.

Working closely with contractors, operational teams and internal stakeholders, key responsibilities of the role include:

- Supporting the mobilisation and implementation of new and varied waste service contracts and service changes.
- Coordinating contract implementation activities, milestones, risks, action registers and operational readiness.
- Managing allocated waste service contracts and acting as the day-to-day contact between Council and contractors.
- Administering contract variations, price adjustments, invoices,



reconciliations, indexation and other commercial matters.
- Monitoring contractor performance, KPIs, service levels, complaints, rectification timeframes and compliance requirements.
- Reviewing operational and contract data to identify trends, risks and opportunities for improvement.
- Coordinating regular contractor performance and contract review meetings.
- Working collaboratively with contractors, Customer Service and operational teams to resolve complex service and contractual issues.
- Supporting continuous improvement, innovation and service optimisation across Council’s waste services.
- Preparing reports, correspondence and recommendations for management and governance groups.
- Reporting directly to the Unit Manager Waste Services, you will be part of a dynamic Waste Services team responsible for delivering high-quality and reliable services to the Merri-bek community.

Skills and experience require to perform the role

- Relevant qualifications in waste services, contract management or a similar field, or substantial relevant experience.
- Experience in contract establishment, administration and contract management, ideally within waste or other operational service environments.
- Experience in procurement planning, contract mobilisation and service implementation.
- Strong commercial and financial skills, including experience with budgets, contract expenditure, invoices, variations and financial reporting.
- Experience monitoring contractor performance, KPIs and service delivery outcomes.
- Strong analytical, problem-solving and investigative skills.
- Well-developed stakeholder management skills and the ability to build effective relationships with contractors and internal teams.
- Excellent written and verbal communication skills, including the ability to prepare reports and recommendations.
- Ability to manage multiple priorities, work independently and take a proactive approach to resolving issues.
- Demonstrated commitment to a customer-first approach.
- Well-developed Microsoft Office and digital technology skills.
- A current Victorian Driver’s Licence.
- Experience working within Local Government would be well regarded.

What the role can offer

- Monthly RDO
- Extensive opportunities for training & career development
- Salary sacrifice options
- A real sense of work-life balance & flexible work options
- Employer-supported study assistance schemes
- Wellness programs

Further support offered for our staff

- Up to 20 weeks primary & up to 5 weeks secondary parental leave
- Purchase leave




- Ceremonial leave
- Gender affirmation leave
- Family violence leave

For further information about this position please contact Abs Ramen on 9240 2290.

Applications close: 11:30pm, Day, DD Month 2023.
*in the case that we receive a high volume of applications, we reserve the right to close this advertisement before the current closing date.

Before submitting an application, please view the Position Description.

Please note that when applying for this role, you may be required to attach your valid Driver's Licence. Please have this ready when completing your application.

How to apply

Please fill out an application using our online recruitment system. You will be required to upload your CV, a cover letter outlining your relevant skills and experience. You do not need to respond to the individual Key Selection Criteria. Please also upload any other relevant documents.

*Please note that some documents relating to this position may reference Moreland City Council. We are in the process of updating the councils new name of Merri-bek City Council.

Please note that applications must only be submitted online, applications will not be accepted via email.

Merri-bek City Council is proudly diverse and an equal opportunity employer. We encourage applications from the Aboriginal and Torres Strait Islander community, people with disability, and people from every culture, sexuality and gender identity, age and ethnic background. Merri-bek City Council is a Child Safe organisation.

Merri-bek is focused on diverse representation of the community we serve. With this we value lived experience that could contribute to the shaping of this role and in turn will continue to provide representation and growth of safe and inclusive work culture.

We encourage everyone to apply and discuss opportunities to develop your knowledge and experience. Council is committed to removing barriers and access to employment where possible at any point in the recruitment, onboarding and during your time at Council. For further information regarding access or modifications you may require for a recruitment process please contact Danni Jovanovic, Recruitment Business Partner on [email protected]

Our Commitment

In May 2021, Merri-bek Council adopted a revised Statement of Commitment to Wurundjeri Woi-wurrung People and Aboriginal and Torres Strait Islander communities of the municipality. The statement recognises the Wurundjeri Woi-wurrung people as the traditional owners of the lands and waterways of our municipality.

Merri-bek City Council is committed to being a Child Safe Organisation and has zero tolerance for child abuse. We believe children and young people have the right to be and feel safe and that their safety and wellbeing is the responsibility of everyone. You can read more about our Child Safety Commitment Statement on our website.

📌 Waste Services Contracts Officer (Hadfield)
🏢 Merri-bek City Council
📍 Hadfield