XPT Software Australia Pty Ltd | ContractBusiness AnalystMelbourne, Australia | Posted on 07/25/2025XPT SoftwareAustralia PTY Ltd, incorporated in ****, is a Software Services companyXPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.We have 120+technocrats in Australia working at our clientlocations.
XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.We have served100+ clients globally, fulfilling their onsite-offshoreneeds.Job DescriptionJob RoleBusiness Analyst (Telecom Domain)LocationSydney & MelbourneJob ResponsibilitiesCaptures business and user requirements (as stories for agile shops)Ensures requirements are understood, developed, tested,



and delivered to specificationOwns the relationship with project stakeholders to identify, prioritize, model, and document business, process, and data requirementsRepresents project stakeholders throughout planning, development, and release processesWorks with the platform team to develop release estimatesSupports the testing effortWorks with stakeholders to drive adoptionDefine processes across Customer/IT/Employee workflows.Fluent in both written and spoken EnglishMinimum 3 years of experience in process design across ITSM Or Customer Service Management/ Field Service Management/ HR Service DeliveryMust have solid ServiceNow technical knowledge
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📌 Business Analyst (Melbourne)
🏢 Xpt Software Australia
📍 Melbourne