Administration Support / Onboarding AssistantAdministration Support / Onboarding Assistant (Accounting Firm)North Geelong | Permanent | $85,000 – $105,000 Package (Inclusive of Super)Are you an experienced Receptionist, Administration or Client Support professional with a background in public practice accounting?
Are you looking to join a highly regarded firm where you can build a long-term career?
Our client is one of Geelong's longest-established independent accounting and business advisory firms, operating for over 70 years.
They provide accounting, tax, business advisory, financial planning, business valuations and succession planning services to a diverse client base, including SMEs, professionals and agribusinesses.Based in North Geelong, this firm has built an outstanding reputation within the local business community and is known for its collaborative culture and low staff turnover.Due to continued growth, they are seeking an experienced Administration Support / Onboarding Assistant to join their team.
This is a newly created permanent opportunity, offering the chance to work closely with Directors, Executive Assistants and Accountants while playing a key role in delivering exceptional client service.The Role In this varied position, you'll be responsible for supporting the onboarding of new clients, assisting with regulatory compliance administration and providing day-to-day administrative support across the business.
Key responsibilities include:Managing the end-to-end client onboarding processCompleting electronic identity verification checks and maintaining onboarding documentationPreparing and managing ASIC Annual Company Statements and related invoicesProcessing company updates including director,



address and company detail changesLiaising with the Australian Taxation Office (ATO) on behalf of clientsMaintaining accurate client records across CRM and document management systemsPreparing correspondence, handling mail and supporting general office administrationProviding administrative support to Directors, Executive Assistants and the wider teamAssisting with process improvements and ensuring efficient office operationsAbout You To be successful in this role you will have:A minimum of 5 years' experience in an Executive Assistant, Client Services, Administration or similar role within a public practice accounting or professional services environmentExperience working with ASIC, the ATO and regulatory compliance requirementsStrong client relationship and communication skillsExcellent organisational skills with the ability to manage competing prioritiesHigh attention to detail and a proactive approach to problem solvingExperience using accounting and practice management systems such as Xero Tax, XPM, FYI, CAS 360, ASIC Edge, ATO Tax Agent Portal or similarA skilled, collaborative and client-focused approachIf you're an experienced administration professional looking to take the next step in your career within a respected accounting firm, we'd love to hear from you.What's on OfferPermanent full-time opportunitySalary package of $85,000 – $105,000 (inclusive of superannuation)Join one of Geelong's most respected accounting and advisory firmsFriendly, supportive and collaborative team environmentLong-term career growth and development opportunitiesModern offices located at Federal Mills, North GeelongStable business with an excellent reputation and low staff turnover
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📌 Administration Support / Onboarding Assistant (Melbourne)
🏢 Charterhouse
📍 Melbourne