No refrigeration experience?
We'll teach you.We're looking for someone early in their career who is smart, commercially minded, positive with people, and genuinely wants to learn the business — not just follow a script.For more than 15 years, Jono Refrigeration has supplied commercial refrigeration equipment across Sydney and beyond.
Our customers range from cafés, restaurants, bakeries, butchers and supermarkets through to schools, councils, government organisations and larger commercial clients.We supply leading brands including Hoshizaki, Scotsman, Icematic, Bromic, SKOPE and Williams, alongside our own imported range, backed by local delivery and licensed technicians.We're now investing in the next stage of the business — better digital systems, modern CRM, AI-assisted workflows and a more consultative approach to selling.
We don't want to push whatever happens to be on the shelf.
We want to understand the customer's site, application, budget and operational requirements, then recommend the right solution.This role is part of that.The roleYou'll take ownership of the customer relationship from first enquiry through to delivery.Respond to phone, email and website enquiries quickly and professionallyIdentify what the customer is actually trying to solve, and recommend equipment based on application, dimensions, site requirements and budgetPrepare quotations, negotiate pricing and terms, and follow up opportunities through to closeBuild and maintain long-term commercial customer relationshipsManage every opportunity through our CRM, with transparent records of why deals are won or lostCoordinate orders, stock and delivery with suppliers,



technicians and logistics partnersMonitor changing customer needs and feed market insight back into what we stock and how we sell itYou'll also spend time in the warehouse and showroom early on, so you understand the products and the operations behind what you're selling.This isn't a high-pressure call-centre role.
We want you to become someone customers remember, trust, and come back to.What we'll teach youYou don't need to know refrigeration before you start.
If you're willing to learn, we'll invest in you properly.B2B consultative selling — discovery, recommendation, quoting, negotiation, follow-up and closingCommercial refrigeration — applications, specifications, and how to match equipment to a siteCRM and pipeline management — modern sales systems, properly usedCommercial fundamentals — quotations, invoices, margins, and how a transaction actually flows through a businessAI and automation — practical tools for research, communication and productivityImporting and supplier management — including working directly with our manufacturing partners in ChinaThe goal is to teach you how the whole business fits together.Who we're looking forWe care more about potential than industry experience.
You might be a recent graduate, early in your career, or coming from customer service, retail,



hospitality or another commercial environment.You'll do well here if you:Learn quickly, and want to understand why, not just memorise stepsBuild rapport naturally with different kinds of peopleTake initiative instead of waiting to be told the next stepFollow things through and keep every lead trackedAre comfortable picking up new systems and softwareHave commercial common sense, and want to build a career rather than find your next short-term jobA university degree is highly regarded but not essential.
Experience in catering equipment, hospitality supply or technical B2B sales is a plus, not a requirement.Mandarin is useful for direct communication with our manufacturing partners in China, but not required.You will also need:A current Australian driver's licenceCurrent Australian working rightsAbility to work full‐time on‐site in PadstowWhat we offerBase salary of $65,000–$75,000 + super, with a structured performance bonus once you're up to speedDirect mentoring from experienced operators — hands‐on training, not "figure it out yourself"Exposure across sales, operations, technology, finance and supplier managementReal responsibility as your capability developsThe chance to build your own customer and industry networkProfessional development support and staff pricing on equipmentA genuine pathway into account management and broader commercial responsibilityOn‐site parking in PadstowFor team members who grow with us, we're open to supporting long‐term career pathways within the business.We're a small team, so good people make a visible difference here.
If you grow with the business, your role can grow with you.
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📌 Graduate / JuniorB Sales & Customer Service Representative (New South Wales)
🏢 Jono Refrigeration
📍 New South Wales