Opportunity to elevate your career with an industry leading, award winning business offering purpose driven work, meaningful organisational values, an inclusive culture & curiosity for new ideas, innovation & growth.Job DescriptionWe're Australia's first and leading Strata Underwriting agency, with a commitment to leading the way in our industry, through focusing on Artificial Intelligence & Technology, Diversity & Inclusion and Environmental Sustainability.A career at CHU is a career of opporCHUnity.
The opportunity to create, innovate and grow.
When you join our team, you're joining an industry leader with a track record for putting our people and our customers first.
Despite being in 5 different locations across Australia, our leading hybrid working model and technology enables our people to be close-knit and connected.All about CHUCHU is part of the Steadfast Group; a top 200 ASX-listed company with $9.8 billion in total billings.
As the market leader we protect over 100,000 residential strata properties across Australia, with almost half a trillion value insured.
We are multi-award winners: back-to-back winners of the Underwriting Agency of the Year Award ********* & Claims Team of the Year ****, plus Excellent in Environment, Social and Governance Change winners for ****.
We are proud to be an award-winning underwriting agency and our goal is to continue to put people, planet, partnership and prosperity at the heart of what we do.
Working with CHUWhen you join CHU, you will join a friendly and supportive team who are committed to your wellbeing and engagement.
We want you to enjoy your work each day and derive satisfaction from being part of a collaborative organisation and culture.
To support and reward you, we offer:Work where suits you best- we are proud of our leading,



inclusive and flexible hybrid work modelReal connection and interaction- we offer regular Company wide team & ConnecCHUn DaysHard work deserves recognition- competitive salary packaging and annual bonus schemeGrow your future savings- employer matched superannuation contributionsTake the stress out of the unexpected– access up to 4 extra flexible paidleave days for life's ups and downsCelebrate the joy of parenthood- 18 weeks paid parental leaveWe support your charitable work- access to a paid volunteer day each yearCut your monthly costs- paid SCI, Life Insurance and Travel InsuranceGrow with us- professional development and study assistance and study leaveSupport when you need it most- extensive health and wellbeing initiativesDiversify your experience- Work and Travel Adventure Program, Career BreaksFamily first- CHU are accredited as aFamily Inclusive Workplace *******You can be you- CHU are recognised as an Inclusive Employer *******by the Diversity Council AustraliaFor further information, head to the benefits section of our careers page.Desired Skills and ExperienceReady to take the next step beyond claims?
If you're a Property Claims Consultant looking to move into a more technical, field-based role, this is your chance to transition into Loss Adjusting, with support, development, and a clear career pathway.
At CHU, we don't just offer jobs, we seek to build technical experts and future industry leaders.This position is designed for claims professionals who are ready to:Move from managing claims to owning investigations end-to-endBuild on-site assessment and technical expertiseDevelop into a fully qualified Loss AdjusterYou'll gain exposure to complex strata, commercial, and catastrophe claims, while working alongside experienced adjusters and specialists who will mentor you along the way.
Of course,



if you are already experienced and working in the Adjusting space, we are also always keen to hear from you and help you continue to advance your career!
What your new job looks like:Conduct on-site property assessments, identifying cause, extent, and impact of lossWork closely with builders, engineers, and stakeholders to understand damage and recovery optionsStrengthen your skills in policy interpretation and coverage decisionsInvestigate claims thoroughly, gathering evidence to support indemnity and recovery decisionsFormulating scope of worksManage claims through to fair and timely settlementContribute to improving customer experience and assessment processesWe'd love to meet you....
.Especially if you can talk to us about your:3+ years in property claims handling (ideally with previous strata claims)Experience with complex, commercial, or CAT claimsStrong communication, negotiation, and stakeholder skillsCuriosity and a passion for understanding "what really happened" in a claimA driver's licence and willingness to attend site visitsAICLADiploma in Loss Adjusting or qualifications attained through ANZIIFThorough knowledge of commercial and residential construction industriesKnowledge of property claims law and jurisdictional issuesPrevious desktop or on road Loss Adjusting experienceOur commitment to youAt the heart of CHU's company culture is recognition of the value our team members bring to the workplace through their individual backgrounds, culture, strengths, creativity, ideas,shared experiences and access to a flexible work environment.
Every applicant is assessed on what they can contribute to CHU and how they as individuals can enrich our workplace both now and in the future.
We are a neuro-inclusive and disability aware employer and encourage applicants to openly request any adjustments they need.
We are committed to creating a psychologically safe recruitment experience.
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📌 Loss Adjuster (Melbourne)
🏢 CHU
📍 Melbourne