The RoleWorking within our Customer Service department, this position is responsible to assist clients visiting the boutique for their after sales service needs alongside also working as part of the sales team.Interacting with clients to ascertain their service and warranty needsPropose necessary corrective interventionConduct diagnostics with the view to create an estimate for the work requiredPerform quick service interventions on timepieces, in line with OMEGA standardsConduct bracelet interventions (replacement of pins and bars, repair of bent clasps, etc.)Ultrasonic cleaning on cases and bracelets.Assist with stock managementAssisting in the continuous achievement of sales targetsDelivering impeccable customer serviceDeveloping solid client relationships and client records within the boutiqueAttend regular training and develop comprehensive product knowledge base
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📌 Omega After Sales Advisor | Brisbane
🏢 The SWATCH Group
📍 Brisbane
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