At NobleOak, we're a high-growth challenger brand in the life insurance industry, with a team of around 180 employees, committed to protecting Australians and their families.Our purpose is simple: to build and protect Australian wealth with integrity.Job DescriptionThe RoleLooking for a leadership role where you can make a genuine impact?
If you're passionate about developing people and creating high-performing teams, this is an opportunity to influence both individual careers and business performance.We're seeking a Client Growth Lead to develop and empower a team of Insurance Specialists.
You'll focus on building capability, driving results and creating an environment where people feel supported, challenged and empowered to succeed.
You'll combine hands-on coaching with strong operational leadership to deliver outstanding customer and commercial outcomes.Working closely with leaders across the business, you'll help remove barriers, improve team performance and contribute to the ongoing success and growth of our Client Growth function.What You'll Be DoingNo two days will look exactly the same, but you'll be:Leading and developing a team of Insurance Specialists to achieve sales, activity and customer outcome targetsCoaching consultants through call reviews, performance conversations and real-time supportEmbedding consistent telesales disciplines across discovery, needs analysis, objection handling and closingManaging inbound enquiries, outbound lead activity, callbacks and sales workflow prioritiesUsing reporting and insights to identify opportunities, lift performance and support individual developmentRunning regular team huddles,



one-on-ones and performance check-insPartnering with Marketing, Underwriting, Operations, Technology and Risk teams to improve customer and business outcomesSupporting onboarding, capability development and career growth within the teamMaintaining strong quality and compliance standards across all sales activitiesHelping implement process improvements, business changes and new initiatives across the functionDesired Skills and ExperienceWhat You BringExperience leading, coaching or developing sales teams in a contact centre, telesales or customer-facing environmentStrong understanding of sales performance, lead management and conversion improvementThe ability to coach others through observation, feedback and capability developmentExperience working in a regulated industry such as insurance, banking or financial servicesStrong stakeholder management and communication skillsA practical leadership style focused on accountability, support and resultsConfidence working with reporting, data and performance metrics to drive decision-makingThe ability to balance commercial performance with customer and compliance outcomesA collaborative approach and willingness to lead from the front when neededWhy Join Us?
Lead a team that has a direct impact on NobleOak's growth and customer experienceOpportunity to influence sales capability, culture and performanceWork with a supportive leadership team committed to development and successJoin a purpose-driven organisation where customers are at the centre of what we doBuild your leadership experience in a growing ASX-listed financial services businessBe part of a cooperative, down-to-earth culture where people genuinely support one another
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📌 Client Growth Lead (New South Wales)
🏢 NOBLEOAK LIFE
📍 New South Wales