Vistance Networks is seeking a dedicated technical support specialist to provide 24x7 assistance for customers using Company/Pace HFC products, including DOCSIS/PON.
You will investigate, reproduce, and resolve issues in collaboration with Tier-4 teams and engineering, and you may travel in office for fiber optics, NXT testing, and related implementations.The role emphasizes strong communication, problem-solving, and an ability to engage with design teams, customers, and internal stakeholders in
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