Our client is a well-established national provider of community living, with a growing multi-site portfolio across Australia.
The organisation has recently elevated this role as part of a broader restructure, creating a genuine strategic and governance-focused prospect at national level.About the RoleThe National Property Manager is the strategic and governance lead for the property management function across the full national portfolio.
This role owns the national rental strategy, leads all tribunal representation, sets and enforces property governance standards, and is the definitive escalation point for complex tenancy, compliance, and legislative matters across the business.Importantly, this role does not process leases or handle trust accounting.
Those functions sit elsewhere in the business, freeing this position to operate at the strategic and governance level the portfolio demands, leading a small team of Property Managers.Key responsibilities include:Owning and driving the national rental strategy,



including pricing benchmarks and market-aligned increase programmesProviding data-driven rental recommendations to the Executive and BoardOwning the national property governance framework, including lease templates and compliance standardsActing as the definitive internal authority on tenancy law and compliance obligationsRepresenting the business at tribunal hearings (QCAT, VCAT, NCAT and equivalents) as the authorised representativeOwning the national bad debt, arrears, and occupancy reporting frameworksLeading and developing a team of Property ManagersServing as the escalation point for complex tenancy and compliance mattersAbout You7 to 10 years' experience in property management, with progression to a senior, head of, national, or equivalent leadership roleProven experience representing an organisation at tribunal, including contested hearingsExperience developing rental strategy across a multi-site portfolioDemonstrated leadership of a property management teamExperience with property management systems (Reapit preferred)High-level communication skills, with confidence presenting to senior leadership and Board
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📌 National Property Manager (Brisbane)
🏢 Capstone Recruitment
📍 Brisbane