Head Of Customer Care – E‐Commerce & Cx Excellence (New South Wales)

Head Of Customer Care – E‐Commerce & Cx Excellence (New South Wales)

25 Aug
|
Fashionunited
|
New South Wales

25 Aug

Fashionunited

New South Wales

PVH is seeking an experienced Customer Care Manager to lead the delivery of best-in-class service across our E-Commerce websites and partner channels.
Based at our Head Office in Sydney, this full time hybrid role combines home-based work with regular office days.You will coach a large team of Customer Care Coordinators, own Zendesk tools, and collaborate with E-Commerce, logistics and IT to optimise orders, returns and customer satisfaction while upholding PVH values.
#J-*****-Ljbffr

📌 Head Of Customer Care – E‐Commerce & Cx Excellence (New South Wales)
🏢 Fashionunited
📍 New South Wales

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