Drive Growth.
Be the Difference.At DKSH, our mission is to enhance lives by connecting people with exceptional products, services, and insights.
As the trusted partner for companies looking to expand their reach in Asia and beyond, we are dedicated to driving growth across our Business Units: Consumer Goods, Healthcare, Performance Materials, and Technology.About the RoleThe role of the Digital Workplace Specialist will provide first level end user support and troubleshooting.
Ensure a smooth operation of the End User Computing setting, focusing primarily on digital workplace, and secondarily on other infrastructure-related support on Network and servers/systems.
Manage the setup and maintenance of all computing devices (computers, mobile devices, tablets, printers) including networking/telephone systems at all locations ensuring optimal performance of IT systems.What You Will DeliverInstall and configure desktops, laptops, tablets/ipads, printers, desk phones etc and relevant client and local applicationsInstall hardware and other peripheral components such as monitors, keyboards, printers, memory and disk drives for usersLoad and update specified software packages such as operating systems, word processing, spreadsheet, office productivity or other programs into designated computersProvide software support to end user for issue related windows operating system, browser or other settings for running office productivity tool and global and local applications.Resolve incidents, problems and fulfilment of requests to ensure service level agreements, targets and standards are maintained and adhered to meet customer satisfactionSupport for SAP (SAP GUI and Printers), Fileserver, DHCP, DNS,



Active Directory, FTP/SFTP for file transfers/EDI, with escalation to CSSC or relevant vendors where requiredProvision of user in AD, including adding and maintaining users in appropriate systemsResponsible for the IT-onboarding for new joiners, with the prompt provision of computer and O365 email accountResponsible to ensure end user computing device security is up to date and managedPrepare and perform desktop refresh deployments and implementation in accordance with IT standards/strategies/road mapsResponsible for maintaining an up-to-date inventory list of all IT equipment at different locationsWhat You BringBachelor's degree in Information Technology, Business Administration, or a related field; or equivalent experience0-2 years of experience in a digital workplace, IT support, or a related roleFamiliarity with digital tools and platformsBasic understanding of digital workplace concepts and toolsGood communication and interpersonal skillsProblem-solving ability with attention to detailWillingness to learn and adapt to new technologiesAbility to work well in a team environment.Why Join DKSHAt DKSH, we help companies grow in Asia and enable people to perform at their best.
You will be part of an organization that values accountability, collaboration, and long-term partnerships.
We offer a dynamic environment where your contributions are visible and where you can build a meaningful career.DKSH is proud to be an inclusive workplace that values diversity.
We encourage applications from individuals of all backgrounds, experiences, and identities.Please note: To be considered for this position, you must have the legal right to work in Australia.
#J-*****-Ljbffr

📌 Specialist Digital Workplace (Gold Coast)
🏢 DKSH
📍 Gold Coast