Facilities & Sales CoordinatorCollingwood Park, Brisbane | Flexible employment options | Hybrid opportunitiesAt Xplicit Facility Management, we believe every client interaction matters.Sales may win the initial opportunity, but operations earns the relationship again through every result delivered, every update provided and every difficult conversation handled well.We're looking for a Facilities & Sales Coordinator who understands that exceptional coordination is about more than closing work orders.
It's about making clients feel heard, supported and confident that the right person is looking after them.The opportunityThis is primarily a facilities coordination role with a robust commercial and client-service mindset.You'll coordinate contractors, schedules and work orders while maintaining clear communication with clients and helping turn operational challenges into productive, relationship-building moments.We're flexible about the employment arrangement and may consider casual, permanent part-time or permanent full-time options for the right person.The position is based in Collingwood Park and reports to the Operations Manager.
Some work-from-home flexibility may be available once the successful applicant is established in the role.What you'll be doingCoordinating contractors, technicians and service providersScheduling reactive and planned maintenance worksManaging work orders from initial request through to completionKeeping clients informed with proactive, professional updatesPreparing and following up quotesSupporting compliance,



documentation and reporting requirementsResolving issues before they become larger problemsHandling difficult conversations calmly and constructivelyIdentifying opportunities to strengthen client relationshipsWorking closely with operations and sales to deliver an excellent client experienceThe person we're looking forExperience matters, but natural character matters just as much.You may already have facilities management, service coordination, operations, customer service or sales experience.
Phone-based sales experience will be highly regarded.More importantly, you are someone who:Is naturally outgoing, confident and comfortable speaking with peopleCommunicates clearly and builds trust quicklyIsn't afraid of difficult conversationsRemains calm, accountable and solution-focused when something goes wrongEnjoys turning unhappy clients into well-supported long-term relationshipsThinks commercially without losing the human elementTakes ownership rather than passing problems alongNotices the details that make people feel valuedCan balance urgency, organisation and competing prioritiesIs curious, adaptable and willing to learnGenuinely cares about producing excellent outcomesYou don't need to know everything on day one.
If you have the right instincts, energy and character, we can help you develop the technical knowledge.Why Xplicit?
Xplicit is a growing facilities management company supporting clients across Australia.We're building a team that believes operational excellence and exceptional client care belong together.
We value initiative, accountability, honest communication and people who are prepared to step forward when situations become challenging.This is an opportunity to join a business where your judgment, relationships and contribution will genuinely matter.EligibilityApplicants must currently be based in Australia and hold the right to work in Australia on an ongoing basis.
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📌 Facilities And Sales Coordinator (Brisbane)
🏢 Xplicit Facility Management
📍 Brisbane