Key Mining Multinational Leader client accountFull Time Facilities Coordinator with a focus on Hard Services role within corporate environmentPerth Mooroo Land of the Whadjuk Noongar peopleAbout CBRECBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world's Fortune 100 companies.
Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.About The RoleAs a CBRE Workplace Experience Coordinator, you'll be responsible for delivering world-class customer service experience to employees and guests of a designated building.This job is part of the Workplace Experience function.What You'll DoLead on all technical services aspects of the site and support others with expertise both locally and globally.Build and maintain trusted client relationships.
Negotiate with clients, partners, and associates to resolve conflicting priorities.Develop vendor partnerships with the intention of cost saving efforts.
Manage negotiations for contract services.Support with HSE standards, practices and tools within the account, in alignment with MSA.Acknowledge inquiries or complaints from employees, guests, and co-workers.
Provide solutions in a professional customer service-driven manner.Follow property-specific security and emergency procedures.
Notify appropriate parties to ensure the safety of all individuals in the building.Coordinate day-to-day hard services operations including HVAC, electrical, plumbing, fire systems, lifts, building fabric,



and essential servicesAssist with planning and delivery of preventative maintenance programs to ensure asset reliability and minimise downtimeSupport reactive maintenance requests via ServiceNow, ensuring timely resolution and communicationConduct site inspections and audits to identify defects, safety issues, and improvement opportunitiesSupport minor works, refurbishments, and CAPEX projects, including quotations, scheduling, access coordination, and completion verificationMonitor contractor performance against agreed service levels, safety standards, and quality expectationsVerify completion of works and support invoice validation against scope and agreed ratesEscalate performance, safety, or quality concerns to the Senior Workplace Experience Manager as requiredEnsure all hard services activities comply with WHS legislation, client standards, and CBRE policiesSupport incident management, including reporting in Enablon and implementation of corrective actionsProvide clear, proactive communication for outages, maintenance activities, and service disruptionsSupport continuous improvement initiatives to enhance building performance and workplace experienceMaintain accurate records of maintenance activities, compliance documentation, and asset informationAssist with budgeting, forecasting,



and cost tracking for hard services activitiesWhat You'll Need5+ years' experience in facilities and workplace management, specifically with hard servicesStrong understanding of building services and essential services complianceExperience with contractor managementStrong understanding of WHS principles and site safety requirementsHigh level of organisation, attention to detail, and problem-solving skillsStrong communication skills with the ability to engage effectively with stakeholdersExperience in an industrial or critical infrastructure environment desirableTrade qualification, facilities management qualification, or related technical backgroundOut-of-hours support for critical incidents or shutdown activitiesCompetence with Microsoft Office SuiteWhy CBREWhen you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive.
We are dynamic problem solvers and forward-thinking professionals who create significant impact.
Our collaborative culture is built on our shared values - respect, integrity, service and excellence, and we value the diverse perspectives, backgrounds and skillsets of our people.
At CBRE, you have the prospect to chart your own course and realize your potential.We welcome all applicants.Applicant AI Use DisclosureWe value human interaction to understand each candidate's unique experience, skills and aspirations.
We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
#J-*****-Ljbffr

📌 Facilities Coordinator (Hard Services) (Perth)
🏢 Cbre
📍 Perth