Job Description
IWG is seeking a motivated Customer Services Manager to lead a busy centre in Australia.
You will own in office performance, drive customer satisfaction, and manage a small team with autonomy and accountability.
You'll engage with prospects and customers, upsell services, give tours, and ensure every guest leaves with a world-class impression that reflects our brand and our commitment to service.
This is a hands-on role that rewards initiative, resilience and a proactive, service-driven mindset.
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📌 Centre Manager: Customer Experience & Growth (New South Wales)
🏢 IWG
📍 New South Wales
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