25 Aug
|
IHG Hotels & Resorts
|
Melbourne
25 Aug
IHG Hotels & Resorts
Melbourne
F&B; Team Lead | Part-Time | InterContinental Melbourne The RialtoAt InterContinental Melbourne The Rialto, we're not just a hotel, we're an icon of luxury and a beacon of sophistication in the heart of Melbourne.
As part of the world's largest family of luxury hotels, we take pride in being genuine ambassadors of the InterContinental® brand, inspired by decades of international know-how and rich local insights.Our passion for luxury travel spans cultures and customs, inspiring us to create warm and sophisticated experiences for guests seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to deliver personal and enriching experiences.If you'd like to embrace a wider world of experiences and opportunities, we'd love to welcome you to our Food & Beverage team.Your Day to DayAs a Food & Beverage Team Leader, you'll play a key role in ensuring the smooth day-to-day operation of our restaurant, bar, in-room dining, and events outlets.
You'll lead by example, creating memorable guest experiences while supporting and developing your team to deliver service excellence.Deliver exceptional food and beverage service while promoting outlet specials and hotel initiativesLead service shifts and supervise daily restaurant and bar operations to ensure seamless guest experiencesMaintain departmental and InterContinental brand standards, procedures, and service expectationsAssist with preparing outlets for service, including opening, set-up, clearing, re-setting, and closing proceduresHandle guest feedback professionally, resolving concerns promptly and escalating issues where requiredCommunicate guest comments, complaints, and operational updates to management in a timely mannerSupport the induction, onboarding, training, and development of team membersFoster a positive team culture and maintain effective working relationships across all hotel departmentsParticipate in performance discussions and support team development initiativesAssist with workforce management activities, including rostering, timesheets, and leave administration through UKGMaintain accurate departmental records, including daily revenue, covers, and operational logbooksEnsure stock is securely stored, appropriately rotated, and replenished to minimise wasteCoordinate stocktakes of food, beverage, equipment, and linen, and assist with inventory management and orderingSupport the F&B; leadership team with operational projects and continuous improvement initiativesComplete ad-hoc duties as required to support the successful operation of the hotelAt InterContinental Melbourne The Rialto, we're not just a hotel,
we're an icon of luxury and a beacon of sophistication in the heart of Melbourne.
As part of the world's largest family of luxury hotels, we take pride in being genuine ambassadors of the InterContinental® brand, inspired by decades of international know-how and rich local insights.Our passion for luxury travel spans cultures and customs, inspiring us to create warm and sophisticated experiences for guests seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to deliver personal and enriching experiences.If you'd like to embrace a wider world of experiences and opportunities, we'd love to welcome you to our Food & Beverage team.Your Day to DayAs a Food & Beverage Team Leader, you'll play a key role in ensuring the smooth day-to-day operation of our restaurant, bar, in-room dining, and events outlets.
You'll lead by example, creating memorable guest experiences while supporting and developing your team to deliver service excellence.Deliver exceptional food and beverage service while promoting outlet specials and hotel initiativesLead service shifts and supervise daily restaurant and bar operations to ensure seamless guest experiencesMaintain departmental and InterContinental brand standards, procedures, and service expectationsAssist with preparing outlets for service, including opening, set-up, clearing, re-setting, and closing proceduresHandle guest feedback professionally, resolving concerns promptly and escalating issues where requiredCommunicate guest comments, complaints, and operational updates to management in a timely mannerSupport the induction, onboarding, training, and development of team membersFoster a positive team culture and maintain effective working relationships across all hotel departmentsParticipate in performance discussions and support team development initiativesAssist with workforce management activities, including rostering, timesheets, and leave administration through UKGMaintain accurate departmental records, including daily revenue, covers, and operational logbooksEnsure stock is securely stored, appropriately rotated, and replenished to minimise wasteCoordinate stocktakes of food, beverage, equipment, and linen,
and assist with inventory management and orderingSupport the F&B; leadership team with operational projects and continuous improvement initiativesComplete ad-hoc duties as required to support the successful operation of the hotelResponsible Business (WHS Responsibilities)Support and participate in workplace health, safety, and wellbeing initiativesAssist with investigations into workplace incidents and contribute to corrective actions where requiredIdentify and report workplace hazards and potential risksEnsure personal protective equipment (PPE) is used and maintained correctly when requiredOperate workplace equipment, tools, and safety devices in accordance with policies and proceduresReport injuries, illnesses, hazards, and maintenance concerns promptlyMaintain high standards of hygiene, cleanliness, and HACCP compliance across food and beverage operationsSupport food safety training and refresher programs for team members as requiredFollow all government legislation, company policies, food safety procedures, and operational standardsPromote a safe and positive working environment for colleagues and guestsWhat We Need From YouPrevious experience in a hotel, restaurant, bar, or hospitality environmentDemonstrated leadership or supervisory experience within a food and beverage operation is highly regardedA passion for hospitality and delivering exceptional guest experiencesStrong communication and interpersonal skills, with the ability to build rapport with guests and colleaguesProven problem-solving abilities and the confidence to make decisions in a rapid-paced environmentA strong understanding of food and beverage service standards and operational proceduresExperience with stock control, inventory management, and cash handling processesExcellent organisational skills and attention to detailFluency in English; additional language skills are advantageousResponsible Service of Alcohol (RSA) certification in VictoriaAbility to perform physical aspects of the role, including lifting, pushing, or pulling items where requiredFlexibility to work a rotating roster including evenings, weekends, and public holidaysMust have the legal right to live and work in AustraliaWhat We OfferPaid Birthday LeaveEnhanced parental leave programProactive paid wellness and mental health daysIndustry-leading colleague discounts on accommodation, food, and beverage across IHG Hotels & ResortsAccess to an extensive discounts platform with savings on leading brands and retailersOngoing learning, development, and leadership training opportunitiesGlobal career progression opportunities across the IHG networkTransfer of entitlements as you grow your career within the IHG familyWe are proud to be InterContinental Melbourne The Rialto and proud to be IHG Hotels & Resorts, and we know you will be too.
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📌 F&B Team Lead | Part-Time | Intercontinental Melbourne The Rialto
🏢 IHG Hotels & Resorts
📍 Melbourne