Are you a detail-oriented leader with a passion for quality, accuracy, and team development?
Ambrose Construct Group is seeking a Submissions Team Leader to lead a high-performing team responsible for delivering quality documentation and exceptional service to our insurance clients across Australia.This is an excellent opportunity for someone with strong administration, reporting, and leadership experience who thrives in a fast-paced, KPI-driven environment.About the RoleReporting to the National Submissions Leader, you will oversee the day-to-day operations of the submissions team, ensuring documents are reviewed, completed, and submitted accurately and within agreed service timeframes.You will play a key role in managing workflows, supporting team performance, maintaining quality standards, and building strong relationships with both internal and external stakeholders.Key ResponsibilitiesLead, mentor, and support members of the Submissions TeamAssist with recruitment, onboarding, and training of recent team membersAllocate daily workloads and monitor team performance against KPIsReview quotes, estimates, reports, and documentation for accuracy, formatting, grammar, and complianceManage submission lifecycles and ensure service level agreements are consistently metMonitor and maintain reporting requirements and weekly KPI reportingBuild strong relationships with field supervisors, estimators, and insurer representativesSupport process improvements and identify opportunities to enhance operational efficiencyAssist with auditing, compliance activities,



and issue resolution when requiredContribute to the ongoing development of team processes, procedures, and training materialsAbout YouTo be successful in this role, you will possess:Previous experience in a team leadership, administration, or coordination roleStrong attention to detail and commitment to quality outcomesExcellent written communication, grammar, and proofreading skillsAdvanced computer skills and confidence using Microsoft Office and multiple systemsStrong organisational and time management skillsThe ability to manage competing priorities in a deadline-driven environmentA positive, collaborative attitude and commitment to team successExperience reviewing detailed scopes of work, estimates, or technical documentation will be highly regardedTyping speed of approximately 60 WPM or higherWhat Ambrose Construct Group can offerA supportive, safe, and encouraging workplace culture with a passionate team who are proud of their work.A competitive remuneration package based on your experience level.Access to our Employee Assistance Program.A Referral program that awards you with $**** for referring a successful candidate, so you can be rewarded for supporting your team's growth.A seamless induction, professional development and learning opportunities.Modern office facilities and resources.Staff morale and engagement initiatives such as fortnightly morning tea and monthly BBQ.Ambrose Construct Group is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.Please note: Only short-listed applicants will be contacted.
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📌 Submissions Team Lead (Queensland)
🏢 Ambrose Construct Group
📍 Queensland