Northern Beaches Council in NSW seeks a Service Delivery Analyst to join our Information & Digital Technology team in a permanent, full time role (35 hours per week).
The position focuses on supporting the Service Desk and Delivery Team, delivering IT services, and ensuring high customer satisfaction.You will work with ITIL-based ITSM practices, participate in technical projects, and help train staff while maintaining SLA/KPI performance.
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📌 Service Delivery Analyst - Itil & It Services Champion (New South Wales)
🏢 Careers at Council
📍 New South Wales
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