As a Sales & Customer Service team member you will be part of our Head office team.
We are looking for someone with a friendly and positive can-do attitude who thrives on collaborating with colleagues to provide the best possible customer experience from initial enquiries through to the despatch of orders.
This is a fantastic opportunity for someone who is passionate about offering customer solutions with the opportunity to learn more about customer service and sales in the Healthcare Industry.Key responsibilitiesProviding friendly and skilled responses to customer queries via phone and email, referring to the wider team where appropriateQuoting customers through our ERP system and providing supporting information on product choices and availabilityFollowing up leads and quotes,



including logging feedback on systemsDeveloping expertise in product knowledge for all existing and new productsAssisting walk-in customers with enquiries in a prompt and friendly mannerMaintain a clean and presentable retail display spaceSupporting the warehouse team in order fulfilment and freight bookingsSupporting the wider team with quotations, sales orders, freight and account queriesDatabase managementAbout youMinimum 2 years' experience in similar role preferably in rehab and medical equipmentFriendly & thrives in a team environmentExcellent interpersonal skillsStrong attention to detailExcellent written and verbal communication skillsAbout usAccess Health is a family owned, leading supplier of rehabilitation and medical equipment to the healthcare market.
Based in the Eastern suburbs and operating since **** we supply our goods across the country to hospitals, practitioners and members of the public.
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📌 Sales And Customer Support (Victoria)
🏢 Access Health
📍 Victoria