HOTA, Home of the Arts – Surfers Paradise QLDExperience Gold Coast (EGC) is a single, unified organisation that brings together HOTA (Home of the Arts), Destination Gold Coast, Study Gold Coast and Major Events Gold Coast.
Formed in ****, EGC plays a central role in driving the growth of the city's visitor economy.
EGC plays a pivotal role in supercharging outcomes across tourism, events, arts & culture and education, with a clear objective of positioning the Gold Coast as the lifestyle capital of Australia.Position OverviewWe're seeking a Culinary Arts Supervisor to play a key leadership role in our food and beverage operations across the HOTA precinct, ensuring world-class service for our patrons and clients.This hands-on role is perfect for someone who thrives in a fast-paced environment, has a passion for delivering high-quality customer experiences, and enjoys supporting events that are as bold and creative as our programming.Key ResponsibilitiesConsistently deliver and model exceptional service that exceeds visitor expectationsSupervise the setup, operation, and pack down of events and food and beverage outletsMaintain security of cash and stock, and perform reconciliations as requiredConduct inductions, train new team members, and support team developmentComplete daily operational reports, event run sheets, and compliance documentationAssist with staff rostering, opening and closing duties, and general venue operationsEnsure high standards of cleanliness and presentation across all service areasPromote HOTA facilities and build positive relationships with patrons and team membersEnsure smooth event delivery aligned with Standard Operating ProceduresMonitor and support staff performance and maintain strong team moraleManage stock control, rotation,



and support cost monitoring in line with budget targetsHandle customer enquiries, complaints, and feedback with professionalismThe Ideal Candidate Will HaveDemonstrated experience in hospitality or event operations, ideally in a leadership or supervisory roleA proactive, service-driven approach with strong attention to detailAbility to supervise a team in a high-paced, dynamic workplace.Confidence in managing teams, training staff, and driving high-performance cultureExcellent communication and organisational skillsStrong organisational and communication skillsFlexibility to work across a 7-day roster including evenings, weekends, and public holidaysQualificationsResponsible Service of Alcohol certification.Join us in creating unforgettable experiences at HOTA!
Here's what makes working with us special:Be Part of the Action: Work at the heart of the Gold Coast's thriving arts and culture scene, where creativity and community come together.Exclusive Discounts: Enjoy discounts at all Food and Beverage outlets across the HOTA precinct, plus discounted tickets to cinema screenings, events, and activities.Empowerment Time: Take four paid days per year dedicated to personal growth and wellbeing.Paid Parental Leave: We support our team members with paid leave during this important life stage.Wellbeing Support: Access Sonder, our comprehensive team member care and wellbeing service.Professional Development: Unlock learning opportunities through our Learning Lab, offering up to 1,000 courses to help you grow and thrive.HOTA, Home of the Arts, values diversity and inclusion.
We are dedicated to providing equitable employment opportunities and welcome applications from individuals of all cultures, genders, ages, Australia's First Nations Peoples, LGBTIQ+ communities, and people with disabilities.
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📌 Culinary Arts Supervisor (Gold Coast)
🏢 HOTA, Home of the Arts
📍 Gold Coast