You will be an integral part of our front-of-house team, creating a welcoming experience for every patient while working closely with our dentists and clinical team.
This is more than a traditional reception role.
We are looking for someone who genuinely enjoys connecting with patients, helping them understand their treatment options and supporting them through their dental journey from their first conversation through to completion of their care.Key responsibilitiesWelcoming patients and providing exceptional customer serviceManaging appointments, phone calls and patient enquiriesBuilding solid, trusting relationships with patientsDiscussing treatment plans and helping patients understand their recommended careDeveloping skills in treatment coordination, particularly for comprehensive and high-value treatmentFollowing up treatment plans and supporting patients in making informed decisions about their dental healthCoordinating appointments and ensuring a smooth patient journeyAssisting with administrative and financial aspects of treatmentContributing to a positive,
professional and supportive team environmentAbout youHas a genuine passion for dental health and helping peopleIs confident, personable and naturally good at building rapportHas excellent communication and organisational skillsIs comfortable discussing treatment and investment in care with patientsHas an interest in treatment coordination and case acceptanceIs motivated to learn and grow within the dental industryTakes pride in delivering an exceptional patient experienceIs professional, positive and compassionateHas previous dental reception or healthcare experience (preferred, but not essential for the right person)About usCanungra Dental is a practice that values quality dentistry and outstanding patient care.
We are an experienced team committed to supporting our staff and providing opportunities for growth and development within the dental industry.
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