Medical Receptionist - Paediatric PracticeComplete Children's Health - Moonee Ponds VICAs the first point of contact for families, you'll play an important role in delivering outstanding customer service and ensuring the smooth day-to-day running of the practice.
We have two locations Moonee Ponds & Keilor and the role initially is based at Moonee Ponds but ability to travel to Keilor when required a must.Key responsibilitiesGreeting patients and families with warmth and professionalismManaging appointments and practitioner schedulesAnswering phone and email enquiriesProcessing payments and Medicare claimsMaintaining accurate patient recordsLiaising with clinicians, referrers, and external providersSupporting the administration team with general practice operationsAbout youFriendly, approachable,



and empatheticHighly organised with strong attention to detailConfident communicating with children, families, and healthcare professionalsAble to multitask in a busy environmentReliable, proactive, and a team playerComfortable using technology and learning new systemsPrevious medical reception or healthcare administration experience is requiredKnowledge of Genie Software or ability to navigate a multiscreen environmentAbout usComplete Children's Health is a busy and growing paediatric specialist practice dedicated to supporting children, adolescents, and their families.
We offer a supportive and collaborative workplace culture, chance to work alongside experienced paediatric specialists and allied health professionals.
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📌 Medical Receptionist - Paediatric Practice (Victoria)
🏢 Complete Children's Health
📍 Victoria