Distribution Connectivity Specialist- South Bank, QLDJob no: ******Brand: Global SupplyWork type: Full timeLocation: New South Wales, Queensland, South Australia, Victoria, Western AustraliaCategories: Sales and Customer Service, Operations and Logistics, Digital and TechnologyAbout the OpportunityAre you passionate about technology, connectivity, and solving complex challenges?
As a Distribution Connectivity Specialist, you'll be the trusted expert responsible for connecting and maintaining land product distribution across key platforms and supplier integrations.You'll play a critical role in ensuring product availability remains accurate, reliable, and functional while partnering with internal teams, suppliers, channel managers, and technical stakeholders.This is an exciting opportunity to combine technical expertise, relationship management, and problem solving to deliver seamless connectivity outcomes across Flight Centre Travel Group.This role can be based in all AU cities with a Flight Centre head office.What you will do:Respond to and resolve incoming connectivity queries within agreed SLA timeframes, effectively prioritising multiple requestsEstablish, test, and maintain reliable API and channel manager connections for land productsCollaborate with suppliers, connectors, channel managers, and internal technical partners to ensure accurate product connectivityTake ownership of connectivity issues from identification through to successful resolutionCoordinate with internal and external stakeholders to drive outcomes when issues sit outside direct team controlOperate across connection management systems and tools including Postman, Splunk, HotelHub, Central/TravelBox,



and SalesforceMonitor and maintain connectivity performance to ensure product availability remains accurate and reliableBuild strong relationships with stakeholders and act as a trusted point of contact for connectivity supportStay current with industry trends, emerging technologies, and best practicesUtilise AI-assisted tools and technologies to improve analysis, efficiency, and process qualitySupport continuous improvement initiatives that strengthen operational effectiveness and competitive advantageWhat you will need:Minimum 4 years' travel industry experience in distribution, systems support, or a related technical environmentExperience troubleshooting and resolving complex connectivity or integration issuesDemonstrated experience working with APIs, channel managers, or distribution connectivity platformsExperience using systems such as Postman, Splunk, Salesforce, HotelHub, and Central/TravelBoxStrong stakeholder management and relationship-building skillsAdvanced verbal and written communication skillsStrong problem-solving and analytical capabilityAbility to manage competing priorities and perform effectively under pressureSelf-motivated, self-driven, and highly collaborative approachAbility to work across multiple time zones, including occasional out-of-hours meetings when requiredWhat you will enjoy:Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work® Australia Recent Zealand Pty LtdOur People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic,



or ethno-religious minority groups and people with disability, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran statusDevelopment:Individualised Learning & Development pathway optionsAccess to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languagesExclusive Staff Discounts:Accessible via our employee-only portal with 350+ of Australia's leading retailers,health and wellness discounts, financial planning advice, employee share plan and moreTravel Discounts:Including family and friends - flights, hotels, tours, cruises, travel insurance and moreBrightness of Future:Career opportunities in a network of brands and businesses across theglobe -we promote from withinCorporate Health Discounts:Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gymMental Health:Support and Employee Assistance Program for staff and familySocial: Embrace the famous Flight Centre culture at our Reward & Recognition events throughout the year including our most popular events on the calendar - the Global Gathering (Bangkok '26, Sydney '27) and EOFY CelebrationGiving Back:Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leaveSustainability:The protection of our environment is essential to the future of tourism so as a leading travel group, we have made efforts to affect positive change to the environmentPlease Note: applications can only be considered by candidates who are based in Australia and have the right to work without restriction or requiring visa sponsorship.Applications close:
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📌 Distribution Connectivity Specialist- South Bank, Qld (Brisbane)
🏢 StudentUniverse
📍 Brisbane