JD Security is a proudly Australian, family-owned business with over 40 years of experience delivering state-of-the-art electronic security solutions across Australia and New Zealand.We're trusted by some of the country's most recognisable brands and government organisations, specialising in high-end CCTV, Access Control, Intruder Alarm Systems and Monitoring solutions.Our reputation is built on long-term customer partnerships, a safety-first approach and the dedication of our team, many of whom have been with us for more than a decade.Due to continued growth, we are seeking an experiencedAccount Manager to join our Sydney Team (Head Office location Wetherill Park).
About the RoleThis position will be responsible for strengthening JD Security's relationships with existing customers, ensuring their satisfaction, retention and long-term partnership with us.You'll focus on expanding our footprint within accounts through renewals, maintenance agreements and additional product and service offerings, working closely with our internal project and service teams to ensure seamless delivery.Key ResponsibilitiesBuild and maintain solid, trust-based relationships with assigned customers, positioning JD Security as their long-term security partnerDevelop account plans focused on retention, customer satisfaction and growth across products and servicesLead customer site walks and needs assessments, and prepare timely,



competitive quotes and tendersDrive revenue growth within existing accounts, converting single-solution customers into multi-solution partnersTake ownership of contract renewals and lifecycle management, ensuring proactive engagement well ahead of expiry datesCultivate strong relationships with key suppliers and manufacturersProvide regular reporting on pipeline status, sales activity and customer satisfactionAbout YouProven experience in Account Management and/or Business Development and sales within the electronic security industry (knowledge of Genetec, Gallagher, Avigilon, Integriti, Axis and Te Com highly regarded)Excellent interpersonal, communication and negotiation skillsAbility to build and maintain strong relationships with internal and external stakeholdersStrategic thinking with strong commercial acumenComfortable working with commercial software packages (e.g. SimPRO) and the Microsoft Office suiteA genuine team player who thrives on delivering excellent customer outcomesWhat We OfferA competitive salary plus a genuine incentive scheme tied to sales performanceThe stability and backing of a well-established, national Australian businessA supportive team culture with long-serving colleagues and low staff turnoverOngoing professional development and career growth opportunities
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📌 Account Manager - Nsw (New South Wales)
🏢 JD Security
📍 New South Wales