As the Surgeon Liaison Assistant, you will assist with the day-to-day coordination of surgeon referrals, appointments and communication.
Working closely with our Surgeon Liaison & Office Manager, you will provide administrative and coordination support to ensure communication between our surgeons, therapists, patients and clinics is seamless and skilled.Key responsibilitiesAssisting with surgeon referrals and post-operative patient coordinationCommunicating with surgeon rooms, therapists and patients via phone and emailAssisting with coordinating appointments and ensuring information is communicated clearlyFollowing up outstanding referrals, appointments and patient informationPreparing and maintaining surgeon and patient documentationAssisting with surgeon clinic lists and appointment informationResponding to enquiries professionally and in a timely mannerSupporting the Surgeon Liaison with administrative tasks and follow-upsBuilding and maintaining positive relationships with surgeon rooms and healthcare professionalsAssisting with improving and maintaining efficient administrative processesAbout youIs organised,
reliable and has excellent attention to detailHas a warm and professional communication styleIs confident speaking with surgeons, medical practices, therapists and patientsCan manage multiple tasks and prioritiesIs proactive and doesn't wait to be asked to follow something upHas excellent written and verbal communication skillsIs comfortable working in a busy healthcare environmentTakes pride in providing a high level of serviceWorks well as part of a team and is happy to support others when neededUnderstands the importance of confidentiality and professionalismAbout usAt HandsOn Therapy, we are passionate about providing exceptional patient care and creating strong relationships with the surgeons and healthcare professionals we work alongside.
We are a growing team that values teamwork and supporting one another, professionalism and accountability, great communication, a positive and welcoming workplace, continuous improvement, and providing an exceptional experience for our patients and healthcare partners.
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