Position Summary:60% - Operations: The Operations Manager partners with the Branch Manager in supervision of the local scheduling and real-time operations that facilitate the maximization of resources.
This position strives to achieve customer: satisfaction, productivity, product development, service and quality, schedule adherence, and Budget goals.20% - Safety: In addition to the daily operations of the branch, the Operations Manager will work to eliminate or control any hazardous conditions created from a variety of issues to create a safe working environment.
They will also be responsible for training, incident reporting/monitoring, and development of emergency response.20 % - Technology: Efficiencies and system integration into our day-to-day activities is an important aspect to our recent success; and it is ever growing.
The Operations Manager must be willing and able to implement and develop these efficiencies and have communication with the Plymouth office in facilitation of existing and future technologies.Essential Duties and Responsibilities:Operations:Oversee daily activities of yard supervisors, workers and drivers.Delegate duties as needed, ie material stock and yard upkeep and cleanlinessCoordinate scheduling of deliveries, pickups, and multi-sectional set-ups.Ensure standards for cleaning, repair, and refurbishment of each unit to follow company policy.Perform all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position.Maintain a favorable working relationship with all other company employees to foster, aid, and promote a cooperative and harmonious working climate.Maximize employee morale, productivity, and efficiency/effectiveness.Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned.Maintain a qualified staff consisting of both employees and contractorsManage oversight of stock assignment to branchesIssue and track vendor purchase ordersDevelop and build relationships with vendors,



manage partnership pricing structureRecruit and evaluate vendors/contractors who are capable of completing work outside of Satellite's operational capabilities.Manage purchasing and expense associated with the maintenance of the yard and equipmentImplement best practices for inspections, storage, and inventory levelsPerform inbound inspections and implement/develop Quality Control policyMaintain truck and vehicle fleetPerform other duties as assignedSafety:Plan, organize, direct, audit, and control all safety activities, training, safety manuals, and safety process and proceduresIdentify potential problems and risksEnact and evaluates contingency plans as needed for a variety of safety projects and programsInvestigate and respond to safety issues and conduct analysis to determine "root causes"Assist with the development and implementation of new hire orientation and training on all repairs and maintenance procedures to insure safe practicesEstablish, maintain, and administer programs and best practices for repair, maintenance, delivery, set-up, tear down, and freight functions to ensure procedures are completed safelyPartner with leadership team to manage and implement the Safety Committee, safety training, and other awareness programs, promote employee involvement with safety awareness, continuous safety process improvement, commitment to safety among all employees, and development of safety-oriented incentive programsInsure timely reporting and investigation of all incidents and coordinate back to work effortsDevelop emergency response procedures and evacuation plansRecommend major purchases and expenditures related to safety requirementsManage the training of all yard personnel and drivers in Satellite's safety policies and programsPerform other duties as required Technology:Constant access to email and communication with othersUtilizing internet tools for weather updates, mapping, material orders, et ceteraWorking within NAV to update FA information, issue Purchase Orders, create and edit service tickets,



et ceteraHelp to implement new technology at the branch with Plymouth intervention and supportBeing open, willing, and able to expand technological efficiencies as they are presentedSupervisory Responsibilities:This position manages all employees, vendors, and contractors working in the yard as well as all drivers and service techs.Education/Experience Requirements:BS/BA in related field and 3-5 years safety and operations management experiencePrevious supervisory experience as a fleet manager or in a service/rental/construction-based environment.Experience working with CRM and operations programsKnowledge of modular buildings is helpful but not required.Experience working in a customer service-based environment Required Skills:Proven effective supervisory skillsStrong customer service focusAbility to effectively manage multiple and changing priorities in a fast-paced environmentGood written and verbal communication skillsExperience providing safety and operational support to remote based employees highly desirableStrong verbal and written skillsStrong Proficiency in Microsoft Office, especially Excel.Computer skills and average typing speed of 38 words per minuteBasic knowledge and literacy of an income statementComprehensive knowledge of construction practices and/or contracting of subcontractorsMust have exceptional time management and organizational skillsDemonstrated ability to analyze complex issues and resolve them quickly in an ethical manner Physical/Mental Demands:Wears personnel protective equipment as requiredPhysical and mental ability to operate company vehicles and associated equipmentDemonstrated ability to perform rigorous outdoor and indoor duties including walking, standing, climbing, stooping, squatting, bending, twisting, kneeling, reaching, sitting, lifting, grasping, pushing, pulling, manual dexterity, etc.Ability to lift a minimum of 125 poundsGood fine motor skills, coordination, range of motion, and grip strengthAbility to work in all climate conditionsAbility to be exposed to loud noise levelsAbility to operate hand and power toolsAbility to work in an setting containing dirt, grease, and dustAbility to work safely around heavy machinery and heavy equipmentAbility to hold air impact tools up to 30 pounds

📌 Operations Manager Branch (64055) (Melbourne)
🏢 Satellite Shelters
📍 Melbourne