Job Description
The National Disability Insurance Agency (NDIA) is seeking an APS6 National Contact Centre Auslan Service Officer Team Leader with proven Auslan fluency to lead a team delivering accessible, participant-first support.
You will guide up to 15 officers, manage escalations, and help Deaf and hard of hearing participants navigate the NDIS through video, email and chat channels.
We value robust leadership, collaboration, and a commitment to inclusive service delivery, with flexible hybrid working and
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📌 Auslan Service Team Lead For Ncc (New South Wales)
🏢 National Disability Insurance Agency
📍 New South Wales
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