About the role
This is not a standard retail job.
I run a small, independent boutique jewellery store in Cairns, specialising in fine jewellery, custom designs, repairs, and valuations.
After 31 years in business, I'm looking for a highly capable, dependable person to work alongside me — and to confidently run the shop when I'm away.
Key responsibilities
Confidently run the shop independently when the owner is away
Manage jewellery repairs, customer enquiries, and follow-ups
Sell jewellery with confidence and genuine care for customer needs
Keep the store immaculate, professional, and welcoming
Build strong customer relationships through warm, engaging communication
About you
A confident and accomplished salespersonwho enjoys selling and has a natural ability to connect with customers.
Reliable and punctual– this is absolutely essential.
Mature,
trustworthy and responsible,with excellent common sense.
Experienced in retail or sales, with a minimum of1–2 years' experience.
Warm, engaging and naturallygood at building rapport with customers.
Calm, organised and capableof running a small boutique independently.
Well presented and qualified, with a genuine pride in providing excellent customer service.
Comfortable handling customer enquiries, jewellery repairs, follow-ups and general day-to-day shop responsibilities.
Computer literateand comfortable learning POS systems, customer databases and valuations.
Positive and energetic– most days it will be just you and me, so having a good attitude and enjoying your work is important!