Job DescriptionEnsure an exceptional and consistent level of service, delivering the key performance indicators and range of quality food, beverage, and entertainment offerings in a clean and professional environmentFloor supervision and bar supervisor dutiesBookings management (in person and over the phone)Liaising with kitchen on daily booking and requirementsComplaint resolution with customersEnsure all services are opened and fully operational at scheduled times, standards are maintained throughout the service, particularly delivering exceptional levels of customer care and satisfaction, and enabling a smooth handover of shiftsAssisting the Assistant Venue Manager in stock management and control as requiredAssist the Venue Manager and Assistant Manager in supervision, training and co-ordination of F&B; staffIdentifying any Health and Safety issues within the venueShared duty of Venue email inboxAbout the EmployerDu Cane Brewing is opening a brand new home, the 'Du Cane Brewery & Dining Hall' on Princes Square in the heart of Launceston.
We aim to create a space that embraces creativity and diversity,



is welcoming and inclusive and celebrates quality local food and beverage.
Our purpose is to champion and conserve Tasmania's walking culture and workplace, and be the beer for all Launcestonians and a refuge for the like-minded.About the CandidateWe are on the hunt for an enthusiastic Venue Supervisor with proven experience in managing a diverse team while delivering exceptional customer service in a larger scale, high turnover environment.
This is a hands-on role.A minimum of 2 years' experience in a strong hospitality environmentAssisting with team supervisionIn-depth knowledge of food and beverageProven ability to train and professionally develop hospitality employeesHigh levels of motivation and a proven self-starterFriendly, engaging demeanor and positive attitudeFlexibility to work when required, including nightsExcellent presentation and communication skillsAbility to lead and motivate a team and get them working togetherExceptional time management skills and the ability to prioritize and multitask
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📌 Venue Supervisor - Du Cane Brewery & Dining Hall (Launceston)
🏢 Du Cane Brewery and Dining Hall
📍 Launceston