Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.
Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.About the opportunityAs an Aged Care Admissions and Agreements Administrator at Bolton Clarke, you will provide exceptional customer service, ensuring timely and accurate processing of agreements and contracts.
You'll build strong relationships with stakeholders, maintain data integrity, and support compliance with industry regulations.
Your role is key in delivering seamless admissions experience while meeting performance targets and staying updated on legislative changes.Key activitiesMaintain accurate client, clinical and billing records for 88 homes within a regulated environment.Review and analyse information to prepare resident agreements and update database records in a fast-paced, high-volume workflow.Process admissions, discharges and transfers using Epicor, NeRA, Microsoft CRM and internal systems.Monitor dashboards, prioritising tasks and ensuring documentation is complete and compliant.Deliver timely, accurate processing to support a smooth resident onboarding experience.Keep records up-to-date for audits, reporting and regulatory requirements.Adapt quickly to changing systems, rules and legislation across the aged care sector.Skills and ExperienceSkilled in high-volume data entry across multiple systems with fast, accurate typing.Highly organised with strong prioritisation skills and the ability to follow detailed processes.Strong attention to detail with confidence identifying errors and inconsistencies.Clear written and verbal communication skills.Customer‐focused,



able to build positive internal stakeholder relationships.Proficient with Microsoft Office, CRM platforms and able to learn new software quickly.Able to work independently, make sound decisions and manage competing priorities.Experience in admissions, contract administration, aged care, health, finance, legal admin or related fields is highly valued.Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and Always together in all aspects of your work.About this locationA current opportunity is now available to join Bolton Clarke, Home and Community Support team.Why Work For Bolton ClarkeExcellent work/life balance with shifts that suit your personal needsA caring team environment with strong clinical and allied health supportCareer progression and development opportunitiesGenerous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax freePrivate health insurance and gym discountsAn Employee Assistance Program for staff and familyOur BenefitsMix of office and working from homeLaptop providedSalary packaging options and tax benefits of up to $15,900 plus additional $**** in entertainment per year availableA work culture that values you and invests in your careerOptions for additional purchased leaveEmployee Assistance Program for you and your familyPrivate health insurance discountsOur commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.
Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.If you have any further queries, please contact Owen Bealing ()We invite you to be part of a welcoming, dedicated and diverse team, and make a big difference to the lives of older Australians.
#J-*****-Ljbffr

📌 Central Admissions Officer (Brisbane)
🏢 Bolton Clarke
📍 Brisbane