Introduction:
It takes courage to create spaces where people can focus on recovery.
At Richmind WA, every role contributes to a person's recovery journey.
Sometimes that means offering a listening ear.
Other times, it means ensuring the environment is clean, welcoming and safe.
As a Service Attendant at Ngulla Mia, you'll play a vital role behind the scenes, helping create a space where people experiencing mental health challenges can focus on rebuilding their lives with dignity and confidence.
Description: About the Role
We're looking for a reliable, motivated and community-minded Service Attendant to join our residential mental health service in East Perth.
In this hands-on role, you'll help maintain a high standard of cleanliness, hygiene and presentation across the site while supporting the day-to-day operations of the service.
Your work will directly contribute to creating a safe and welcoming environment for residents, visitors and staff.
Key Responsibilities
Maintain cleaning schedules across resident, communal and administration areas
Complete laundry duties, including collection and distribution of linen
Clean kitchens, bathrooms, bedrooms and shared spaces to a high standard
Replenish cleaning, hygiene and beverage supplies as required
Maintain outdoor and common areas to health and hygiene standards
Complete documentation and reporting requirements accurately and on time
Work collaboratively with team members to support the smooth operation of the service
Assist with kitchen and catering tasks where required at Ngulla Mia
Contribute to a safe, respectful and recovery-focused environment for residents
About the Service
Ngulla Mia, meaning "Our Place", provides safe, supported accommodation for adults experiencing mental distress who are homeless or at risk of homelessness.
The service supports up to 32 residents and offers a recovery-focused program designed to help people build wellbeing, independence and connection within their community.
Skills and Experiences: About You
You'll be someone who takes pride in your work, enjoys working as part of a team and understands the importance of creating welcoming spaces for others.
Ideally, you'll bring:




Previous experience in cleaning, housekeeping, hospitality or a similar role
Strong attention to detail and commitment to hygiene standards
The ability to work independently and manage competing priorities
Excellent communication and teamwork skills
A genuine commitment to respect, inclusion and recovery-focused practice
A willingness to work within a mental health residential setting
Highly regarded:
Experience working in community services, health, aged care or disability services
Knowledge of workplace health and safety practices
This role is fixed term until May ****.
The roster is Saturday and Sunday 5.30pm - 9.30pm and every second Wednesday 6pm - 10pm.
About Us
At Richmind WA, we believe everyone deserves the opportunity to live a meaningful life, connected to their community and supported in their recovery and wellbeing journey.
As a leading Western Australian mental health organisation, we provide inclusive, community-based residential, outreach and mental health services for adults and young people.
Through evidence-based practice, lived experience leadership and person-centred support, we help people build confidence, strengthen resilience and achieve their goals.
Our ********* Strategic Plan, Shaping the Future, Today, reflects our commitment to leading transformative services, bridging gaps in the mental health system, influencing lasting change and creating a resilient future for the communities we serve.
Everything we do is guided by our values:
Living and Breathing Recovery
Being Brave and Exploring
Putting People First
Being Passionate About Inclusion and Belonging
Listening Deeply and Learning
Inclusion is at the heart of who we are.
We celebrate diversity and welcome people from all backgrounds, cultures, identities and lived experiences.




We value the unique perspectives of people with lived and living experience of mental health recovery, disability, and those from Aboriginal and Torres Strait Islander, culturally diverse, LGBTQIA+ and other underrepresented communities.
As a Rainbow Tick accredited organisation, we are committed to creating safe, welcoming and inclusive spaces for our staff, consumers and communities.
Why Join Us?
It takes courage to support people through recovery.
It also takes courage to challenge thinking, build recent approaches and create meaningful change.
At Richmind WA, you'll join a team that is passionate about improving mental wellbeing outcomes and committed to creating a workplace where people feel valued, supported and empowered to grow.
What You'll Enjoy
Reward & Benefits
Salary packaging up to $18,640, helping you maximise your take-home pay
Four weeks annual leave
Prospect to purchase additional leave (conditions apply)
Long service leave advantages after five years of service
Wellbeing
Birthday Leave and Wellbeing Leave each year
Access to our Employee Assistance Program (EAP)
Supportive and flexible work environment that values work-life balance
Learning & Development
Comprehensive onboarding and role-specific training
Ongoing professional development opportunities
Access to LinkedIn Learning
Culture & Inclusion
Rainbow Tick accredited workplace
Strong commitment to cultural safety, inclusion and belonging
Opportunity to work alongside people with diverse experiences, perspectives and backgrounds
Values-led organisation focused on recovery, courage and innovation
We welcome applications from people of all backgrounds and experiences.
If you require any adjustments throughout the recruitment process, please let us know and we will work with you to ensure an accessible and inclusive experience.
For further information about this opportunity, please contact our People & Capability team at ******.
Before an offer of employment can be made, Richmind WA requires successful candidates to satisfy the relevant pre-employment checks applicable to the position.
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📌 Service Attendant (Western Australia)
🏢 Richmond Wellbeing
📍 Western Australia