Job Description
Energy and Water Ombudsman (Victoria) (EWOV) is seeking an experienced leader to head the Quality & Knowledge function within the Operational Excellence Team. You will lead EWOV's quality assurance framework across dispute resolution and oversee knowledge management to ensure accessible, current guidance and high-quality outcomes.
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You will champion continuous improvement, manage a high-performing team, and partner with stakeholders to strengthen complaint handling and consumer outcomes in
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📌 Chief Quality & Knowledge Leader (Victoria)
🏢 Energy and Water Ombudsman (Victoria) (EWOV)
📍 Victoria
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