Job Description
Clinical CPAP Specialist – 9-Month Maternity Leave Contract
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Contract: 9-month maternity leave contract
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Are you a people-person who loves helping others, enjoys learning new things and brings a great attitude to work every day?
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We're CPAP Direct, Australia's go-to team for sleep and respiratory health, and we're looking for a Clinical CPAP Specialist to join our Penrith team on a 9-month maternity leave contract.
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This is a fantastic opportunity for someone with retail experience who is friendly, reliable, confident and genuinely passionate about helping people.
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You don't need to be a sleep expert - we'll provide the training and support you need to succeed!
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Full time: Monday - Friday, 9am - 5pm & Saturday, 9am - 2pm
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Roster: 1 Saturday worked earns 1 Monday RDO
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Location: Penrith, NSW
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Contract: 9-month maternity leave contract
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Hey you!
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What's the job?
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Helping customers find the right CPAP equipment for their individual needs
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Conducting clinical consultations with care and confidence
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Supporting customers throughout their CPAP therapy journey
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Building strong relationships with customers and health professionals
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Providing exceptional customer service and creating a positive experience
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Learning about CPAP equipment, sleep health and the latest technology
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Working collaboratively with the wider team while also being confident working independently
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Keeping customer information and records accurate and up to date
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What are we looking for?
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We're looking for someone who brings the right attitude and personality to our team.
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Retail experience and a genuine passion for customer service
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A friendly,



approachable and professional personality
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Excellent reliability and a strong work ethic
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Flexibility and a willingness to help wherever needed
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Honesty, integrity and self-awareness
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Confidence communicating with customers and colleagues
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Experience working successfully within a team environment
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A good sense of humour and the ability to have a bit of fun at work!
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A genuine passion for helping people
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A willingness and eagerness to learn
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Confidence to ask questions and seek help when you need it
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Strong technology skills and the ability to learn new systems and equipment
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Experience in CPAP, pharmacy, optical, healthcare, medical or other customer-focused environments would be highly regarded, but it's not essential.
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Most importantly, we want someone who is eager to learn, isn't afraid to ask questions and genuinely cares about doing a great job.
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Our Values
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You'll also need to be someone who identifies with and lives our core values:
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P - Passion
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E - Empowerment
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O - Openness
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P - Playfulness
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L - Leadership
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E - Excellence
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What's in it for you?
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Full training and ongoing support
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A friendly, supportive and collaborative team
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A workplace where personality and a sense of humour are encouraged
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Competitive salary and performance incentives
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The opportunity to make a genuine difference in people's lives
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The chance to develop your knowledge and skills within the sleep health industry
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Ready to join the CPAP Direct team?
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If you're reliable, friendly, confident and passionate about helping people - and you're excited to learn something new - we'd love to hear from you!
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📌 Retail Sales Assistant / Sleep Health Clinician (New South Wales)
🏢 CPAP Direct
📍 New South Wales