Job Description
First Choice Accounting Services – Carrum VIC
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We are a friendly and professional accounting practice working predominantly with small to medium-sized businesses.
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We are looking for a positive, proactive Receptionist / Administration Assistant who enjoys working with people and can become a key part of our team.
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This is an important client-facing role. You'll often be the first person our clients speak to, so we're looking for someone who is warm and approachable while remaining professional and confident on the phone.
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About the Role
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This is a varied reception and administration position with plenty of client interaction and day-to-day involvement with our accounting team.
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Answering incoming calls in a friendly, confident and qualified manner
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Greeting clients and managing reception
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Managing multiple calendars and scheduling appointments for accountants and clients
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Responding to general client enquiries and directing more technical enquiries to the appropriate team member
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Using ATOmate, Access Manager and Access Tax
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Assisting with ATO-related administration and correspondence
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Following up clients for information and documentation
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Updating and maintaining client records
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Managing emails, correspondence and electronic filing
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Preparing and formatting letters and documents
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General office administration
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Providing day-to-day support to accountants and other team members
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About you
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More than anything,



we're looking for the right personality and attitude.
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Positive and proactive
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Friendly and approachable
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Professional and confident on the phone
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Comfortable speaking with business owners and clients
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Highly organised and able to manage multiple calendars and appointments
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Able to take initiative rather than waiting to be told what needs doing
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Reliable and willing to help the team
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Comfortable working in a busy office where priorities can change throughout the day
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Accurate and attentive to detail
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Professional when dealing with confidential client information
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Previous Experience in an Accounting Firm is essential. Experience with ATOmate, Access Manager and Access Tax will be highly regarded.
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What we offer
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You'll be joining a professional but relaxed and easy-going team where attitude, initiative and getting along with people are important.
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A friendly and supportive working environment
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A varied role with plenty of client interaction
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Regular contact with small and medium business owners
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The opportunity to take ownership of the reception and administration function
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A stable position within an established accounting practice
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Scope to develop the role and take on additional responsibilities over time
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If you're the sort of person who gets things done, enjoys dealing with people and brings a positive attitude to work, we'd like to hear from you.
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📌 Receptionist/Administration Assistant (Victoria)
🏢 First Choice Accounting Services
📍 Victoria