Job Description
New Era Technology in Perth is seeking a Service Desk Engineer to join our in office team. This 38-hour, full-time role provides first-line IT support, logging and troubleshooting incidents, and helping clients with account, hardware, software, and network issues.
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You'll log and track requests, escalate complex cases, and maintain clear communication with end-users while following security policies. A strong customer-service mindset and willingness to learn are essential.
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📌 Service Desk Engineer -- Grow With Flexible Hours & Training (Perth)
🏢 Nearheal(trading as Nearheal
📍 Perth
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