Job Description
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Generous Salary Offered + Super + Bonus + Incentives | Negotiable Based on Experience
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A Well-Established & Respected Scientific Solutions Company Supporting Research Across ANZ
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Career Development | International Supplier Training | Collaborative Team Environment
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Generous Salary Offered + Super + Bonus + Incentives | Negotiable Based on Experience
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A Well-Established & Respected Scientific Solutions Company Supporting Research Across ANZ
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Career Development | International Supplier Training | Collaborative Team Environment
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About The Company
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Our client has been supporting researchers, clinicians and
laboratory/industrial
professionals across Australia and New Zealand for over 40 years. Representing world-leading manufacturers of scientific instrumentation, imaging systems, laboratory equipment and software, they have built a reputation for technical expertise, responsiveness and long-term customer relationships.
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As a successful, privately-owned Australian business, they offer the opportunity to work across a broad range of technologies while making a genuine contribution to customers and the business alike.
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About The Opportunity
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An exciting entry-level opportunity exists for a Technical Sales & Support Specialist to become a trusted technical adviser to researchers, clinicians and laboratory professionals. This is an inside sales and support role, with customer relationships built mainly through phone and email, so it's a great fit for someone who enjoys problem-solving and genuine customer service over the phone.
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Some of your responsibilities will include:
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Responding to customer enquiries and understanding their scientific and technical requirements
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Recommending appropriate scientific equipment, software and laboratory solutions
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Preparing quotations and managing customer opportunities from initial enquiry through to completion
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Building long-term relationships with customers,



end users and international supplier partners
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Supporting demonstrations, installations and customer training as needed
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Continually learning current technologies, products and their scientific applications
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Success in this role isn't about being the smartest scientist in the room. It's about listening carefully, asking thoughtful questions, understanding customer needs and helping researchers achieve better outcomes.
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About You
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The successful candidate will have:
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A Degree in Life Sciences, Biomedical Science, Physiology, Chemistry, Physics, Engineering or related field
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Strong communication skills, high integrity and a genuine curiosity to learn and continuously grow
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A customer‐first mindset, with customer service experience highly regarded (though not essential)
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Some exposure to scientific instrumentation, laboratory equipment or related technical technologies is a bonus
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1 to 3 years' experience in scientific equipment, laboratory environments or scientific sales is preferred, but candidates earlier in their career are encouraged to apply
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We're particularly interested in candidates who have made a conscious decision to build a long‐term career in commercial science and enjoy helping others achieve outstanding scientific outcomes.
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What's in it for You?
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Competitive Salary: With super and incentives that reward your work
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Performance Bonus: Based on both individual and company performance
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Career Development: Proven opportunities for internal progression
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Hybrid Working: Flexible work arrangements available following onboarding
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Modern Workplace: Chatswood office with on‐site gym and childcare facilities
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Training & Development: Ongoing learning, international supplier training
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Varied & Rewarding Role: Work with leading researchers, clinicians and innovative technologies
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Supportive Team Environment: Where curiosity, integrity and continuous improvement are genuinely valued
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📌 Technical Sales & Support Specialist (New South Wales)
🏢 Autism Spectrum Australia
📍 New South Wales