Job Description
Service Advisor / Customer Service Representative -Central Coast
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Are you looking for a varied role where you can let your customer service skills shine?
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Full-time - Monday to Friday 7.30am - 5.00pm, every 2nd Saturday 7.30am - *****pm
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How we are different?
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Express Lube is a well-known Auto Service business with 9 workshops and growing. Now is an exciting time to join our team as wheels are in motion to expand throughout NSW and nationally.
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Our team works to ensure our customers receive expert advice and efficient top-notch service, and quality products at a competitive price. We are known for our friendly and collaborative environment.
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Your new role:
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Our Service Advisors are the face and voice of Express Lube. We value team players who like to share duties and get the work done.
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Customer Service Delighting our customers on the shop floor and responding to enquiries over the phone
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Liaising with our suppliers and providing guidance
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Working with the broader team to make sure our customers are happy
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Day to day operations, including opening and closing the store, taking payments and inventory management
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Here is what is incredible about working with us:
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If you are successful as a part of our Express Lube family, you'll be a part of a unique team with a great community spirit and business that's growing fast!
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The work is varied, fast-paced, and you get to talk to lots of different people every day.
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We offer ongoing training and support to help you develop and grow your career with us, combined with a focus on work/ life balance in a fun and collaborative environment.
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You love customer service – this role will see you talking with our recent and existing customers to discover their needs so you can find the right solution for them.
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You have excellent communication skills and quickly build rapport with customers and colleagues.
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You are passionate and enthusiastic about representing a brand that offers the best possible service.
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You have an excellent eye for detail and care about a quality customer experience.
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You are happy to share duties and do what it takes to get the work done.
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An ability to work to and achieve individual & team sales targets will make you a stand-out applicant.
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Work Authorisation:
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Australia (Preferred)
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COVID-19 considerations:
n We follow all NSW Government COVID-19 recommendations to keep our people and customers safe.
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📌 Service Advisor / Customer Service Representative -Central Coast
🏢 Express Lube
📍 Central Coast