Job Description
Australia runs on energy that is getting cleaner, cheaper and a lot more complicated to sell, install and service. Kuga Energy is at the front of that shift — designing, installing and managing commercial solar, battery storage, EV charging and energy efficiency projects for businesses right across the country, from shopping centres and cold storage to aged care and manufacturing.
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We have built our own CRM to run that business end to end: leads, site assessments, proposals, system design inputs, installation scheduling, compliance paperwork and post-install service. It is genuinely ours, and it holds a decade of hard-won operational knowledge. Now we want to put large language models to work inside it.
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This is a new role and a hands-on one. You will be the person who takes Claude and ChatGPT from interesting demos to production features our sales, design and operations teams use every single day.
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Position
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AI Integration Engineer (Claude & ChatGPT)
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Location
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Keysborough, VIC **** — in office
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Employment type
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Full time, permanent
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Reports to
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Head of Technology / Operations
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Competitive base + superannuation, commensurate with experience
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What you will actually be doing
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Design and build LLM-powered features inside our custom CRM using the Anthropic (Claude) and OpenAI (ChatGPT) APIs — not bolt-on chatbots, but capabilities wired into real workflows.
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Automate the paperwork that slows us down: drafting and quality-checking commercial proposals, summarising site assessments, extracting data from electricity bills and interval data, pre-filling grid connection and rebate documentation, and turning long email threads into clean CRM records.
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Build retrieval over our own knowledge — product specs, install standards, compliance requirements,



historical projects — so the models answer from Kuga's data rather than guessing.
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Choose the right model for the right job. You will benchmark Claude and ChatGPT (and whatever comes next) on our actual tasks and make evidence-based calls on cost, latency and accuracy.
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Own the plumbing: API integration, prompt and context design, structured outputs, tool/function calling, evaluation harnesses, monitoring, token cost management and graceful failure handling.
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Put guardrails around it. Customer and site data is sensitive; you will make sure our use of third-party models is secure, auditable, privacy-compliant and appropriately human-supervised.
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Work shoulder to shoulder with sales, engineering, project delivery and service teams to find the highest-value problems — then ship, measure and iterate.
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Bring the rest of the business along: internal documentation, training and sensible policy on what AI should and should not be trusted with.
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What we are looking for
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Demonstrable production experience building with LLM APIs — Anthropic Claude, OpenAI, or both. We care far more about what you have shipped than where you learned it.
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Solid grasp of REST APIs, webhooks, authentication, queueing and asynchronous processing.
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Practical experience with retrieval-augmented generation, embeddings and vector search.
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Prompt engineering and evaluation skills — you can tell the difference between a prompt that demos well and one that holds up across a thousand real records.
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Sound judgement about data security,



privacy and Australian Privacy Principles when sending business data to third-party model providers.
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Transparent communication with non-technical colleagues, and the initiative to run with a problem in a role that has no established playbook.
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Full working rights in Australia and the ability to work from our Keysborough office.
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Highly regarded:
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Experience in energy, solar, construction, field services or another operations-heavy industry.
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Background in CRM or ERP integration work.
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Agent frameworks, workflow orchestration or MCP-style tool integrations.
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Document parsing and OCR at scale (proposals, invoices, technical datasheets, meter data).
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Cloud infrastructure (AWS, Azure or GCP), CI/CD and observability tooling.
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Data analysis and reporting skills that let you prove the value of what you built.
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Why Kuga
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Real impact on decarbonisation. You will not be optimising ad clicks. Every project we deliver takes commercial and industrial load off fossil generation.
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A blank page. This is our first dedicated AI role. You will set the direction, the stack and the standards rather than inherit someone else's.
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Our own platform. Because the CRM is built in-house, you can change it. No vendor roadmap, no waiting on a third party to expose an endpoint.
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A business with runway. An established, award-winning commercial solar company with offices in Victoria, New South Wales, Queensland and the Philippines.
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Support to keep sharpening. Budget for training, conferences and the model access you need to do the job properly.
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📌 Ai Engineer (Victoria)
🏢 Kuga Electrical
📍 Victoria