Bilingual Customer Support Specialist En/Jp - Ai-Driven Apac (New South Wales)

Bilingual Customer Support Specialist En/Jp - Ai-Driven Apac (New South Wales)

25 Aug
|
Klaviyo
|
New South Wales

25 Aug

Klaviyo

New South Wales

Job Description
Klaviyo in Sydney, Australia, is seeking a Customer Support Specialist fluent in English and Japanese to support our APAC customer base.
You will handle email and live chat, diagnose issues, advise on e-commerce and marketing setup, document steps, and integrate AI workflows to improve efficiency.
This role is hybrid with weekend shifts and requires familiarity with Zendesk, Salesforce, MS Office, G-Suite, and APIs.
#J-*****-Ljbffr

📌 Bilingual Customer Support Specialist En/Jp - Ai-Driven Apac (New South Wales)
🏢 Klaviyo
📍 New South Wales

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