Job Description
You will be responsible for developing a pipeline of prospective customers and converting those opportunities into new 3PL accounts.
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You will need to be comfortable with outbound sales and have the resourcefulness to find opportunities that may not be obvious.
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You will research businesses, identify potential customers, contact decision-makers, understand their current warehouse and logistics arrangements, identify opportunities for CSG3PL and develop a compelling commercial solution.
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You will work closely with our internal operations team to ensure that what we sell can be delivered effectively and profitably.
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Key responsibilities
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Proactively identify and target businesses that may require 3PL, warehousing, fulfilment or distribution services.
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Build your own sales pipeline through cold calling, outbound prospecting, networking, referrals, LinkedIn, industry research and other lead-generation methods.
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Research target businesses and identify the appropriate decision-makers.
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Contact business owners, founders, operations managers, supply-chain managers, eCommerce managers and other key decision-makers.
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Conduct discovery conversations to understand a prospect's business, inventory, warehouse requirements, order volumes and current logistics challenges.
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Understand the customer's existing supply chain and identify opportunities where CSG3PL can provide a better or more cost-effective solution.
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Develop and present tailored 3PL and warehousing solutions.
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Prepare accurate quotations and commercial proposals.
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Understand warehouse and fulfilment costs, including storage, receiving, pick & pack, dispatch and freight requirements.
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Negotiate commercial terms while protecting CSG3PL's margins and profitability.
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Manage the sales process from initial prospecting through to closing and customer onboarding.
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Maintain an accurate sales pipeline and follow up opportunities consistently.
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Meet agreed sales targets, revenue targets and business-development KPIs.
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Maintain accurate CRM records and sales activity.
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Work with operations to ensure new customers can be onboarded successfully.
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Develop long-term relationships with customers and identify opportunities to expand existing accounts.
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Monitor competitors and market conditions to identify new opportunities.
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Provide management with regular updates on pipeline, opportunities, forecasts and results.
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What we're looking for
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Comfortable with cold calling and outbound prospecting.
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A demonstrated ability to turn prospects into customers.
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Strong negotiation and closing skills.
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Comfortable working towards targets and being accountable for results.
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Persistent and disciplined with follow-ups.
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Commercially minded and focused on profitable sales.
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What we offer
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Competitive salary package.
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Commission and performance-based incentives.
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Opportunity to directly influence and contribute to company growth.
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Support from an experienced operations and logistics team.
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A friendly and collaborative working environment.
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Flexible working arrangements where appropriate.
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Chance to grow with an established Australian 3PL business.
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Inbound leads, when performance benchmarks have been met.
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A team that wants our internal staff to grow with opportunities to arise in the future, such as internal promotions.
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A great working environment and team culture atmosphere.
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Management team that will ensure you understand how to lead with a sale, know how our processes work and will be there to assist you in any way we can.
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About us
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CSG3PL is an Australian-based 3PL fulfilment and logistics provider with more than 20 years of industry experience.
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Based in Dandenong South, we provide end-to-end warehousing, order fulfilment, pick & pack, distribution and logistics solutions to B2B and retail customers across Australia and New Zealand.
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We work with businesses that need reliable and scalable solutions for storing inventory, processing orders and getting products to their customers.
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As we continue to grow, we are looking for a sales professional who can help us actively win new customers and grow our 3PL customer base.
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