Job Description
Join our vibrant team as a **Customer Service Specialist** at our clients welding supplies store in Toowoomba, QLD. We're offering a stable position, with regular Monday to Friday hours. This role is ideal for someone committed to providing exceptional customer service and eager to further their career in a supportive and inclusive environment.
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**Location:** Toowoomba, QLD
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**Hours:** Monday to Friday, 7:30 am - 4:30 pm
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**Pay Rate:** $***** per hour
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Responsibilities
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Deliver outstanding customer service both in-store and over the phone.
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Process sales transactions and manage customer orders efficiently.
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Assist customers with product selection, providing guidance and support.
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Receive, unpack, and organize stock items in a timely manner.
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Maintain a clean, welcoming, and organized retail setting.
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Coordinate effectively with the warehouse and sales teams to meet store goals.
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Qualifications
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Previous experience in customer service or a retail environment.
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Strong communication and problem-solving skills.
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A positive,
proactive attitude and eagerness to learn.
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Ability to thrive in a dynamic, team-oriented setting.
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Basic proficiency in computer operations.
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Highly Desirable (but not essential):
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Experience in the welding industry or knowledge of welding equipment and consumables.
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Experience with SAP based computer systems an advantage
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What We Offer
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A stable position with consistent, weekday-only hours.
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A competitive pay rate of $***** per hour.
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A friendly and supportive work environment.
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Opportunities for professional growth and advancement in product knowledge.
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Commitment to fostering a diverse and inclusive workplace.
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This is a casual role working full-time hours with the view to moving into a permanent role, candidates must have unrestricted working rights in Australia. Unfortunately, this position is not suitable for individuals on Working Holiday or Student visas.
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