Job Description
About Us
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G'day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than **** people Australia-wide, G'day Group has the largest park network in the country, offering an amazing customer journey.
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The Role
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We are seeking a Front Office
Receptionist/Housekeeping
Attendant to be the welcoming face of our park. This is a multi-department role and will see you working in both our front office and our housekeeping teams.
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Your Duties Include But Are Not Limited To
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Providing a high standard of customer service
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Processing guest check-ins and outs
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Accurately using the park booking system to make reservations and manage accounts
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Coordinate with the Housekeeping team to track readiness of accommodation
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Supply guests information regarding property and local areas of interest
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Completing the day-to-day office administration
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Maintain excellent relationships with the park teams, residents and guests
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Attention to detail and a commitment to cleanliness.
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Ability to work efficiently and independently.
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Excellent time management skills
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Flexibility to work hours over a 7 day roster, including weekends and public holidays
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A current valid drivers license is essential
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What We Look For
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Previous front office and/or housekeeping experience within the hospitality industry
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Passionate about delivering exceptional Guest experience
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Proficient computer skills, experience with RMS or comparable Reservation Booking System a bonus
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Excellent communication and interpersonal skills.
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Ability to handle cash transactions accurately.
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Strong organizational skills and attention to detail.
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Enthusiastic and positive attitude.
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Flexibility to work weekends, public holidays, and evenings as needed.
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Current drivers licence essential
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Perks to You
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Discounted accommodation at over 300 G'day Group holiday parks nationally.
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Discounts with our G'day Rewards Partners
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Service recognition awards
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Access to Employee Assistance Program
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Internal promotions and opportunities
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📌 Receptionist/Housekeeper - Fraser Street (Queensland)
🏢 Discovery Parks
📍 Queensland