Job Description
Medical Receptionist - Urgent Care Clinic Nowra
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The Medical Receptionist of Grand Pacific Health Centre Nowra (GPHCN) and the Nowra Medicare Urgent Care Clinic serves as the first point of contact for patients and visitors in a fast-paced clinic setting. This role is pivotal in ensuring a welcoming, efficient, and professional experience for all individuals accessing care.
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This fixed-term, part-time role is available until 30 June ****, with the possibility of extension. The role is 32 hours per week across a set seven-day roster, including expected weekend and evening shifts.
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A positive work culture by offering flexible work arrangements that support your wellbeing
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Ongoing professional development and supervision
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Increase your take home pay by salary packaging up to $15,900 + $2,650 meals and entertainment
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GPH Staff Conference
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Employer paid parental leave on top of the government PPL Scheme
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Free and confidential Employee Assistance Program
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Duties
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Welcome patients and deliver exceptional service. Manage enquiries, bookings and appointment scheduling to ensure a positive patient experience.
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Maintain accurate patient records, billing and clinic administration. Support clinicians and keep daily operations running smoothly and efficiently.
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Uphold quality, safety and privacy standards. Monitor compliance,



identify improvement opportunities and help achieve service targets.
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Skills & Experience
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Qualifications in administration or a combination of relevant training and experience deemed to be appropriate
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Exceptional customer service skills, with prior experience in a medical reception setting with the ability to maintain confidentiality regarding patient and practice information
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Outstanding communication skills, including a professional and personable telephone manner.
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Detail-oriented with excellent time management and organisational skills.
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About Grand Pacific Health
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What we care about most is supporting healthier, happier, more connected communities across NSW and the ACT.
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We're a for-purpose organisation delivering high-quality, low- or no-cost physical, mental and social health services. With over 25 locations across NSW and ACT we are a passionate team we're here for everyone, especially those experiencing or at greater risk of disadvantage.
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Applications close: 4 September ****. Shortlisting may begin prior to the closing date.
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Our Commitment to Inclusion
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We welcome applications from people with lived experience, Aboriginal and Torres Strait Islander communities, LGBTQIA+ communities, people from culturally diverse backgrounds, and people with disability.
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📌 Medical Receptionist - Urgent Care Clinic Nowra
🏢 Grand Pacific Health
📍 Nowra